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January 2024 by UntilNothingIs Left
Walked in and less than an hour later had brand new tires on my vehicle. Joe helped me out, but the entire team stepped up to get the task complete. Was on a time budget, but the job got done. Top notch tires, top notch customer service, great deal. Well done Joe and crew @ Ramona Tired Rancho Cucamonga.
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January 2024 by Austin Bolechowski
Had a weird flat, slow leak but I couldn’t find the puncture or what was causing the leak so I took it to Ramona tire. Filled the air up a little before I left and dropped it off. Within an hour or two they called to let me know it was ready and explained what was wrong and what caused the issue. I have an old car so I frequent different shops and Ramona Tire has top tier customer service by far. From the minute I walked in until pick up they communicated everything clearly, even though my issue was small and their parking lot was full of other vehicles.Thank you guys, I appreciate you and will be back for any tire needs I have!Shout out Jose!
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January 2024 by Sherry Klump
I am truly impressed by the customer service Armondo gave me. He explained everything in a manner that I was able to understand and he advised me well! Thank you for getting me out in an hour or less! (Alignment)
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December 2023 by Mercie Almazar
People here are so nice and polite. They serviced my tires in an outstanding manner. I definitely give them a thumbs up.
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November 2023 by Christina C
Just came from this store location and our experience was horrible. Not sure who had been putting 5-star reviews here! First of all before I called and confirmed that they have my tire and the guy I spoke to said that they do have it in stock and will have no problem. My husband went to the appointment and when he came, he was told oh come back tomorrow because we have to order your tire. Since they were recommended by the National Warranty Tire Service, we still went ahead to come back the next day because they said that they deal with this store all the time and having the claim process is easy peasy. My husband came in today and I also spoke with one of the service guy and explained to him that we have it under warranty, gave him the phone number for the National Warranty and the claim number. The service guy told me that he will call me back to give me how much we have to pay etc. But didnt happened instead my husband called me and said that they were charging $287! The service guy told me oh you want me to take out the tire right now we already placed it! I told him that our agreement was you are going to call me so we know how much we will pay and so we can decide if we want to go with you or we will go to American Tire. But he said I apologized but you have to deal with this now and pay the tire! I called National Warranty to ask if someone from Ramona Tire called them and they rep said NO ONE CALLED US from that store. I should have followed my gut the first time they told us to come back!!! Leason learned again! I dont want to leave bad comment but it's the HOLIDAY and they gave us such a big HEADACHE!!!
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November 2023 by Jennifer Cotton
I’m officially making this place my go to place! The service and pricing were amazing!!! They don’t try to add or scam you with additional “stuff” either! Love the customer services!
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November 2023 by Alex Q.
Great customer service (Jose), competitive pricing, and prompt. Definitely recommend them!
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November 2023 by Rebekah S.
Let me save you time and energy! DO NOT GO HERE!! they don't want your business anyways. 4 hour wait for a oil change and Tire rotation while 4 guys held down seats in the office all who put their heads down when I walked in, as if telling me please go away! They pretty much did everything possible to let me know to go away and I did. I'll stick to Valvoline for my oil changes to avoid these lazy ass Men holding down seats.
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October 2023 by Bridget Rivney
I returned today to have a nail removed from my tire. The gentleman working informed be there was a 3 hour wait. This employee was professional, courteous and very informative. As it turns out he was able to accommodate my needs within an hour. When my service was complete, I was informed the service would be free of charge because I had purchased the tires there. Not only get the gentleman expedite my service it also free. This establishment will continue to be my go to for tire needs. Keep up the good work!
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September 2023 by Angela
Their service was fast and efficient. They got me in and out knowing I was on a time limit to get my kids from school and I was very appreciative. They sent me a detailed report of what my car was in need of including pictures. Great customer service I will be coming back!
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September 2023 by Candice Naulls- Clay
My experience at Ramona's Tires was great! They did a fantastic job with my car repairs. Armando was very helpful & made a stressful situation go very smoothly. Thanks Ramona Tires Team??
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September 2023 by Nicole Brooks
At Ramona Tire & Service Center these guys do such a great job! I bring my vehicle here when I have service needs and they are always friendly. Above everything else they make me comfortable with knowing they have the knowledge to complete my vehicle needs correctly. This is the reason I referred my mom and my son. As a woman sometimes when you take your vehicle for any type of work you feel like you might get ripped off. With Ramona Tire & Service Center I have never felt that way not once. Keep up the great work!
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September 2023 by Michael Sisco
My recent visit to Romona Tire was a positive experience. Customer service was excellent.I'm happy with the quality of tire I purchased and appreciate the timely manner they got me in and out.
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August 2023 by Brianna Rush
Came here because I had squeaky breaks. Instead of just telling I needed new ones, they were truthful and told me it was the type of breaks I had and they didn’t need to be replaced quite yet. I had other services that were needed though and they were very kind to work with me on the price and help me out in anyway they could. They send you pictures of everything that need attention om your vehicle with a brief explanation which is awesome because it allows you to feel involved and aware of what’s going on with your car instead of just blindly trusting someone. No one is excited to drop money on getting their car serviced but it’s necessary and they made it a kind and enjoyable experience. I will be back next time I need anything.
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August 2023 by Vince L.
I would leave negative stars if i could. this place is beyond unbelievable. I called in for an appointment at 3pm, arrived there 10 minutes early. I had a nail stuck in one of my tire but the guy told me he didn't see anything. Told me to wait around for a little and they would fix it, waited for over an hour and my car was still not being looked at or even touched. Other people who came after me got their cars looked at and were being repaired. Don't waste your time coming here, the front desk workers don't care enough about doing their job. I don't understand how this place has good reviews.