-
February 2024 by Ken G.
Staff was very kind and helpful and knowledgeable this location was out of our area but had to be out in Rancho for other reasons but close enough that it really wasn't out of our I really appreciate that reptile island location staff totally awesome staff ( we are really close to the Yorba Linda location) also love the friendly pups that hang around the stores, anyways if you are looking for unique reptiles they have some of the most beautiful and amazing color patterns especially the snakes I really wish I could've taken the Applegate Gopher snake home. Just don't have enough room for another critter right now.
-
January 2024 by Patrick R.
The cages are always dirty some with no water at all dry gecko food, over priced products they do sell uses but it's also over priced and it probably won't work when you get home. And the poor water monitor in a cage a foot longer then him
-
November 2023 by Vicky Z.
I had visited this reptile store many times since it is close to my office. It is a young guy working at that time usually. He always has the bothered attitude. No smile at all. Delay response and I can tell he doesn't want to talk to me at all. One time I tired to order rats for my python, he told me it was currently out of stock and will be available the next day. I went back the next day and it was still out of stock. The next day I called and was told it was available; however, it was out of stock again when I asked in person in the store.
-
November 2023 by Troy D.
First Visit Stopped in for a question about a product I was greeted promptly and satisfied with the service The representative even provided me with some other options.. At a lower cost as well! Definitely recommend Support your local business owners Thanks for reading.
-
November 2023 by R V.
My son gets his mice there for his snake. Everyone is very nice and they are also very knowledgeable. My son has had questions and they always answered him.
-
October 2023 by Grace C.
Can't complain! They have everything I need to keep my reptile as happy as I can make her. Located in Rancho Cucamonga, it's fairly close to the freeway, which makes it pretty easy to get to. However, it gets very busy in this area, especially on weekends. I've also been here on a weekday right when they open, and they have customers in line when I walk in. Probably around the same size as the Yorba Linda location, organization is a little bit different but still fairly organized. It's open enough where you can walk around decently, but it can get a little crowded if there's a ton of people. Regular mealworms, giant mealworms, redworms, rats, etc. They've got the grub! Also grabbed substrate and various accessories various times without issue. On the occasions that they are out of stock of something, they tend to have an idea on when it'll be back in stock. It does smell a bit in the store most of the time, though... Service has been great! Helpful every single time!
-
October 2023 by Aaron ..
I've been going to this store for about 12 years, and the Yorba Linda store, prior that, for about 6 years. If they ever close, I'll be lost. Their animals, products, and feeders are amazing. The quality of the staff, their amazing knowledge, and the willingness to help is exceptional. This IS my only go-to for my reptile needs.
-
October 2023 by AndreE A.
I would definitely recommend this business to anyone that is looking to are already have equipment and are family pets in the reptile family. The customer service here is awesome. What I like the most is there not trying to sell you everything. Just what you need I purchased a large enclosure for my bearded dragon. And they walked me through every step, by the way, I'm a beginner the things that I didn't need. They informed me not to purchase, the things I thought I wanted, They encouraged me to wait and I'm happy I did. They have helped me from day one with Keeping my bearded dragon. I will recommend this business once again to anyone and everyone. Thank you reptile Island, all the sales reps and customer service. God bless you guys.
-
October 2023 by Matt Thibault
Love this place! The staff is amazing and very knowledgeable about their animals. Very patient and informative when I ask a million questions every time we go in there. If you’re looking for a place to find a quality reptile, amphibian, or arachnid this is the place to go hands down. You can tell they care and the quality of people that work here is outstanding! Thank you Hunter for all the help you’ve provided us over time!
-
October 2023 by Jamee Desouza
The customer service here is top tier. I have never walked into an establishment where everyone is so knowledgeable and so happy to teach what they know. They go the extra mile to find and explain. Last Christmas Eve I came to the store right a closing, they were all shut down, my son really wanted a lepard Geico for Christmas. They were so kind to open back up and made my son’s Christmas extra special. I will never forget them for this ❤️ I really appreciate you all. Now we are on the hunt for a sand fish!
-
August 2023 by Elizabeth Wallace
The animals here are over priced but they are always in good health. The staff is knowledgeable so it makes up for the pricing.
-
August 2023 by Hunny Bun
Love it! First time visited since I moved here in 2017. Brought my two youngest girls. 3 & 1. Lol, Skarlett was scared at their big gorgeous poodle dog more than anything behind the glass. ?Great prices, the employees are really knowledgeable and very hands on. Reptiles get TLC! The kids & I enjoyed it very much, lots to look at & explore for such a small store. Spent over an hour. The iguana are so pretty & I got to see a skink up close and personal for the first time. Those are cool. Frogs, and geeks Will return back soon!
-
August 2023 by Autumn
Great selection, fair prices, friendly staff. Good reptile shop!
-
June 2023 by Luis Esqueda
Came here with my family. Granddaughter has a Bearded Dragon. Needed more food for him. Staff was very nice. Especially when it came time to clip his nails! The young lady who did that was sooo gentle. He didn't even try and squirm. Place was very busy. didn't know that reptiles were THIS popular. Now I know, LOL.
-
June 2023 by Michael Lan
I only stop here for crickets, but they always take care of me. Great place for all your reptile needs!
