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May 2023 by Kara A.
It says they open at 9 AM and I came at 10:30 and the lights are all on but door is locked
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January 2023 by Jordan StClaire
It’s fine. It’s clean. It’s cheap. Not a lot of attachments and they bought a bunch of d*** machines that aren’t really that useful for bodybuilding. They play the worst music at earsplitting levels; everybody is wearing headphones! The kids club is nice. Overall any respectable bodybuilding gym is going to be light years ahead of this place.
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January 2023 by Alma Y.
They only had one person working I stood in the cashier for like 15 minutes before someone help
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December 2022 by Leslie P.
The customer service is terrible! Workers stayed in the back never asked if I needed assistance. I was ready to check out I had to holler 3 times open the door twice to get the bell to ring before someone came to the register. The girl never spoke I said don't you greet your customers? She said did you find everything ok? She rang me up, handed me my receipt and never said anything else not thank you or anything! RUDE!
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December 2022 by Cassandra Oriel
THEY STOLE OUR MONEY! NAOMI store manager!Worst employees. We were charged over $50 and couldn’t take the items because their computer froze and couldn’t print the receipt. They told us to leave the items and the charge would be canceled. THE CHARGE WAS NOT CANCELLED. We came back to the store to fix it but they just shrugged and told us to call the bank. They kept us waiting over an hour.
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July 2022 by Anissa J.
Entering without a greeting from the 2 girls at the front counter who were engaged in a conversation not related to work. Total empty store and it took 10 minutes for someone to acknowledge or offer to help us (not one of the 2). Not interested in returning.
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May 2022 by Lucy M.
Girls at this location are super friendly! Professional and knowledgeable for us girls that don't know much about hair straighteners! LoL
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December 2021 by Pop Turner
Sally Beauty store #1846 clerks are very unprofessional and lack basic communication skills, and customer service.I will encourage everyone I know not to purchase any product from Sally's Beauty Supply store.I purchase a new Wahl Shaver on 12-18-2021 to replace my old Wahl Shaver. However the new Shaver doesn’t work properly.I went back to Sally's days later with receipt and Shaver expecting to return or upgrade my Shaver.Then I was told the sales are final no returns for Clippers and Trimmers. The Shavers were not on noted on the sign.I'm requesting a full refund.
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September 2021 by Carolina I.
I received very rude customer service at this location. The staff should not tell customers that they need to hurry and rush out of the store when it is not closing time yet. The staff also said they were out of stock of an item to get us to leave when it was clearly in front of them since I went ahead and grabbed it myself. Management should really be better at training the staff to treat customers the right way. Horrible location.
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September 2021 by Tiffany Talavera
Always received great help and a variety of nice products. Looking forward to "glammin" up
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August 2021 by Dree Leyva
I know we're going through a pandemic but be a little more patient with your customers. I went in to get a hair dye and it took a while to get ANYONE'S attention the first girl tall dark hair was polite with her opinions as when I went to the check out the girl at the register was A: very short with the ppl in there B: when I asked her opinion on products seemed as if she had somewhere to go and C: seemed as if eye contact with kill her. I've been to other sally's and with the service from today I know I won't be coming back here my advice to you... Do the same
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July 2021 by Jordan W.
This place is pretty iffy. Purchased the product I was looking for, but it was in a random ziplock bag? They gave me the box after. Tested the product by plugging it in behind the counter. Then I was told that the warranty information would be in the box. It was not. Wouldn't really recommend this spot.
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July 2021 by V B (Endless Beauty)
Love This Place. I’m IE/ LA County Makeup Artist if you need your makeup done hit me up: @Vanessatheglammer on Instagram ?Thank
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May 2021 by Danika Webb
I went to get advice on what product to buy and the worker kept pushing me towards what I didnt want or need and got real forceful about it. Needless to say I went elsewhere and got better advice and had a proper experience at the sallys 20 min away. Being a sales lady is hard but it doesn't need to be complicated.
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April 2021 by Yolanda O.
Customer service is not the best here. Many Supplies are still unavailable as well.
