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June 2023 by Felix
One star just from the fact you can’t book an appointment here. When you call they have no idea what’s going on, and they say they’ll call you back when they can give you an appointment but they don’t call back… already a bad sign out of the gate not to go here
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February 2023 by Patricia Halley
NIKKI IS THE BEST !! ALWAYS HAPPY WITH MY HAIR..??♀️
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September 2022 by Staci Johnson
Great cut, excellent experience even made my appointment on line easy-peasy, I totally recommend
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July 2022 by Jessica Ramirez
Absolutely amazing staff and vibe! Love this place!
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June 2022 by Julie Kalousek (Inland Career Education Center)
Cat has been doing my hair color for about 8 years and does a perfect job! She is always professional and is good at her job! I highly recommend her!
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February 2022 by Stephanie A.
I scheduled an appointment for a Friday afternoon. When I arrived, the salon was closed. I tried calling the number listed but it said the line had been disconnected. I will not be back.
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January 2022 by Alexander S.
Consistently gives out some of the best haircuts I have ever received in the continental United States. I was blown away on my first attendance here and have no intention of trying elsewhere if I can attend here. Highly recommend and don't believe you can ever go wrong with SM!
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December 2021 by Adrian D.
My daughters and I have had a tough time finding a salon that we liked. We have been to a number of places in search for a salon that we can call our "go to salon". My younger daughter whom is 14 years old desperately wanted long layers and someone to fix her curtain bangs (because the last place did not do her curtain bangs justice). We happened to be in the area and looked up salons and boom Salon Madrid came up, I am so happy I called because they happened to have an appointment available. The salon is gorgeous and everyone is so friendly and professional. Stylist Stacey was wonderful and gave my daughter exactly what she wanted. My daughter was twirling at home and flipping her hair and said " mom, I'm so happy, I only want to go to Salon Madrid from now on" and I agreed. A big Thank you to Merci and Stacey!! We will see you soon!!
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October 2021 by Carlos G.
I'll admit, I'm a transplant from a nearby business. Let me reiterate, my "intel" radar picked up on chatter my Viet sisters Linda and Emma were now established at Salon Madrid and booking appointments. It was a difficult decision being that I'm a very loyal customer, I reached out and Linda took my call to my surprise and we instantly shared a good laugh. Linda is a well known hair stylist with steady clientele, knows her craft and loves to share her positive energy, it naturally rubs off. Emma is a specialist at her craft of 30+ years specializing in Pedicures. She also has plenty of energy and loves to converse with her loyal clientele while she relaxes you with her comfort station as she does her magic. I've know Linda and Emma for 8 years and they have truly define "service" and deliver 1st class treatment with professionalism. Salon Madrid has the warmth and comfort with a really cool décor. They even have a wet bar and are known to serve finger foods such as Tapas and Lettuce wraps or whatever they're feeling on the house. On my first visit, I was comp'd a chilled Mimosa to help polish off the edge. Located at the south/west corner of Foothill and Haven. Look for the Midrise housing complex with retail/boutique stores at ground level. Ample parking stalls and parallel parking, too. I'm glad we reconnected and look forward to supporting the business for many years to come : )
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October 2021 by Jenny L.
I've been going to Linda since forever!! She's super friendly and honest. I love the way she cuts and colors my hair.
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September 2021 by Angelina J.
We love the soothing, tranquil atmosphere! The Owner and his Wife are hospitable and caring. My entire family receives all our hair services from Madrid. Our hair is always on point!!! They help this hottie stay Sizzling
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August 2021 by Roxana T.
I made an appointment, explained that I wanted high lights and I had long hair. I was asked to come in at 2:00 PM. I waited until 2:30 before I was seen by Linda the person assigned to do my hair. She started playing with my hair roughly and said you have long hair and it would take four hours and then two people walked in that she had scheduled at the same time of my appointment so she started finding excuses to do my hair while playing with it very rough. The owner approached us since her tone was loud and told her what I wanted and said that I was right but this Linda woman was very rude and obviously trying to get rid of me. Other customers started coming out to see what was happening but Linda (hair stylist) would not accept to do my hair. The owner pulled me aside to try to reschedule me with someone else another day but I was too upset by then and I left. 1. Very unprofessional conduct to schedule two appointments at the same time. 2. Extremely bad customer service. 3. Refused to provide a cost at time of appointment and on arrival the Linda woman said it would cost 250.00 I left the place in tears from being treated that way. I would not recommend anyone go to this place that treats customers in such manner. Immediately after that I walked into fantastic Sams where I was greeted courteously and was seen in less than 5 minutes with no previous appointment. My hairstylist was very professional and sympathetic to what had happened to me. She did a wonderful job for much less and did not try to milk me of my money.
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August 2021 by Sung W.
First time visiting this salon since our favorite hair dresser Linda Costello moved here. It's pretty clean place, organized and neat. My hair dresser is truly the best!! She gets the job fine the way you want it. My wife and I definitely recommend this place and of course Linda. 5/5
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August 2021 by Merci H.
Best upscale salon in Rancho Cucamonga! Best client services and high end products ! We love our Salon Madrid !
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August 2021 by Kytana Rae
I called last minute and was able to get in due to a cancellation. The salon was very clean and I believe my stylist was Linda. I asked her to cut long layers in my hair with long curtain bangs. I have never had someone cut my hair so fast and accurate! I was really nervous because I saw her cutting so fast and I saw all of my hair falling to the floor, but it was exactly what I wanted. My hair looks fuller, but isn't as heavy (I would get headaches from putting my hair into top knot buns due to the weight). My hair is very bouncy and I get a lot of compliments! Very well done.
