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August 2023 by Britt C.
Came in for a wire needed the same day but I didn't know cut off time was noon. Ricky was amazing help and was able to get it done for me same day. Thank you Schools first!
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July 2023 by Danny C.
I have received nothing but exceptional service at this location. In a recent visit, I had an issue with my card and Cynthia was not only able to resolve my issue, but went over and beyond to assist me. I would like acknowledge her for doing so. SchoolsFirst strives on providing exceptional service and they certainly live up to expectations.
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June 2023 by Fernando T.
Staff here is very friendly and efficient. Out of all the credit unions I've been a part of, this is by far the best.
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June 2023 by Jennifer C.
My son had to open a credit card, rothIRA account and get a car loan. It was a ton of work and we couldn't have done it without the help of Angela Cardenas. she was so knowledgable, kind, attentive, and helpful! Everyone is so kind at the Placentia branch but if you get lucky enough to have Angela help you, I know all your financial questions will be answered and all your tasks will get accomplished to the utmost.
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March 2023 by Maria H.
In my opinion, the best credit union in the nation. They offer amazing rates and take care of their customers.
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October 2022 by Robyn G.
Never have I ever been accused of fraud until today. I went to deposit a check I got from my apartment for a refund and took it to have it deposited into my account and the clerk accused me of fraud stating that the signature on my check didn't match that of others. I've never deposited a check from them so I'm assuming she was comparing it to other checks that have been cashed by other people?? I told her okay what does that have to do with my check I've used this bank for over 10 years I would never intentionally deposit a check into my account where I wasn't sure where it came from. I never have had a returned check. She said my signature didn't match theirs and I said so that means my check is fraud??! She called over her manager and the manager said it was fine. My suggestion is that they properly train the associates to identify when a person is doing fraud versus discriminating against them based on their appearance. I've never deposited a joint check with someone's name on it and was unaware that they had to be present. We went back and the woman that helped me allowed me to deposit the check with no issues. I typically have great customer service, very disappointing.
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September 2022 by Barbara S.
Beautiful and wonderful customer service. Lose your card, same day replacement, can't beat that. Love my School's First Bank.
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March 2022 by Laurie S.
Want to say thank you so much to Nikki for her kindness and wonderful customer service! Someone stole my catalytic converter and she answered all my questions and more that I didn't ask. I felt like I was with a friend. Nikki, you're the best.!!!!
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February 2022 by Bree T.
Great service! My husband and I, with our two little kids came in for help with an IRA account and general questions. Aaron was amazing, patient and so kind. He went above and beyond for us!
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November 2021 by April G.
wanted to open up accounts for my children. Arrived as soon as they opened and was helped within 10 minutes of waiting. I was able to open the savings account AND a 1 year "college" which is nice. after 1 year you can decide to renew another year which is a great option instead of 5 or 10 year with huge penalties if withdrawn before that. I've banked there for several years and am very happy with the bank and customer service.
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March 2019 by Andre Gomez
If your looking for the ATM it's in the Stater Brothers.
