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October 2024 by james Valencia
Great customer service
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October 2024 by M Camacho
Greek customer service.
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October 2024 by Bob Lipord
Customer service from Melissa and Karen was amazing, they really. Nice and friendly
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October 2024 by Lewis Aleksic
Awesome customer service. Karen and her coworker ( I didn’t get her name) were both friendly, professional and helped me make the appropriate choice for me so thank you both
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October 2024 by Tiaunna Koonce
Melissa had great customer service today. She was so helpful.Thanks again.
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October 2024 by Adam Kakebeen
Karen and Melissa were amazing with helping me find the best spot and price for my vehicle. They were extremely informative making the experience and decision seamless. I highly recommend them.
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October 2024 by Jack Retes
Well, my experience with Karen and Melissa was very positive and helpful. Greeted me with a smile. Felt like I knew him for years. Checking in to get a space was fast and easy. They were very informative.
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October 2024 by Steve Lespron
Karen was amazing. Extremely helpful.
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September 2024 by Cristobal Jacome
Karen and Melissa are very attentive and very friendly, excellent service.
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September 2024 by Tresha Simmons
I am writing to express my sincere gratitude for the outstanding customer service provided by Melissa. Recently, she went above and beyond to arrange the best storage space for me. Despite having to drive me around the yard several times, not once did she complain. Melissa ensured my day went smoothly, demonstrating remarkable patience and dedication.
Her excellent customer service is truly commendable, and I wanted to take a moment to recognize her efforts.
Thank you, Melissa, for your exceptional support. Your commitment to providing top-notch service is greatly appreciated.
TS.
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September 2024 by Byron Above All Trades
Friendly Awesome Staff, Great Service , Stotlrage For my HOUSE Furniture during repairs AND TOY HAULER,
All in One Spot" im Happy ?
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September 2024 by Amanda Harris
Prime Storage is excellent! I reserved an uncovered vehicle parking space for one month and had a wonderful experience, from courteous customer service to my car's safety.
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September 2024 by Stephanie Fry
Karen was definitely NOT a Karen. ?. Karen helped us with renting a space for our RV today. She was so pleasant and helpful that it made the experience painless. Please go see Karen at Prime Storage in Rancho Cucamonga, you will not regret it!
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August 2024 by Mark R
My wife and I went in to compare pricing a few days ago. The facility was very clean and well kept but a little too expensive for what is offered in terms of security. Karen was very pleasant and answered all of the questions we had. Will definitely keep Prime in mind if we see any specials in the near future.
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August 2024 by MOTORCOACH OPERATER
Happy 4th of July to all Melissa and Karen at prime storage Rancho Cucamonga . I really appreciate the way the customer service has changed but also I can't stand the new owners. Terrible customer service on the main line. When you talk to someone. For instance, when I made the report that I slipped and fell in the warehouse, the lady said. I'll have someone call you back. It's been pretty much 2 years still. Haven't gotten a phone call. The owner whoever owns these locations is horrible. I would never recommend anyone to go there. Now let's get to the good part. The best part I like about that is Melissa and Karen very nice, very courteous. Helpful, if you ask them a question. They try to get you the answer immediately and on top of that. I love the way they are keeping the facility clean with their new. I don't know if maybe it's called a sweeper machine outstanding. I mean going the extra mile to do that. They deserve and I would love to see the head person whatever idiot owns this company come over and actually congratulate them for doing an excellent job. Because I'll tell you that made a world of improvement. The guy they had hired to do that awful job. It was like he wasn't even there. But I wanna thank them for being so nice and helpful. Even when the owners locked us out of the gate and I wasn't able to go to work and do my job. I had to hop the gate in my work. Clothes which is not normal, it's a suit and I had to be 35 minutes late to my customer which almost, wanted a refund. I don't see you guys asking me how can I accommodate you and I'm speaking to the owners of the company. That we should have given you a free month for the drama that we put you through at 4 o'clock in the morning and not letting me know the gate wouldn't open.But anyway, thank you, Melissa and Karen for a fabulous job and keeping the place clean and also very nice customer service, both of you.Hope you're enjoying your holiday.
