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November 2023 by Christina Vojtko
Moe and Andrew are friendly, knowledgeable and very helpful. Extremely appreciated the amazing customer service from these guys! Thanks guys!
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November 2023 by YY Liu
We moved from San Diego to Los Angeles and when we returned the truck here they inspected the truck and sent me a 0 fee bill. After some time, I found that my bank had deducted an extra 21.87. I also didn't receive any billing emails. Be careful as they may secretly charge you money.
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November 2023 by Mario Guitron
Improve on having gas in the truck so I don't have to waist my moving time in putting fuel.Fuel light was on, and the truck was dirty
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October 2023 by Justin Miller
Nobody ever answers the phone ! Hire people actually wanna do their job and wanna be there. Your staff is a bad reflection of uhual.
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September 2023 by Brigette Navarro
The curly haired guy looks like he is on drugs and they have over charged me twice now and won't answer phone when I call there
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July 2023 by Jessica dye
Moe the U-Haul representative is helpful and friendly. I always come to this U-Haul store. He makes the transaction easy. Thank you ?
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July 2023 by Danes Green
Usually don’t leave reviews but this is outrageous this location only someone warned me not to come here and I did they charged my card over 180$ for gas fees when I picked the truck up it was only on 1 line I kindly returned it on 2 lines they charged me up and down for fuel cost adding fuel etc this place is SCAMMING !! Not to mention I put down 60 miles went over 20 they put down I WENT OVER 40 extra miles when they changed on their side how many miles I actually put SMH bad Business
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July 2023 by Ruth Zamitiz
Moe is very professional and best customer service!!
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June 2023 by MariCel N.
If I can give no review and just put a comment I will. This Ubaul in Foothill doesnt deserve any star at all. Customer Service is very poor. We returned the track within 24 hours and my husband saw a cleaning charge of $61.00. What the heck! the track is not even dirty. He said he just forgot the sprite bottle and that was it! These people are taking money for no reason! if there's other track company that we can go near us we wouldnt go here! Terrible!!!
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May 2023 by micheal gardner
Great place to go to great customer service
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May 2023 by Robert Couser
I have rented here a few times. The guys that work here are always nice and friendly and everything is done quick.
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March 2023 by Jonathan King
I called to rent a U-Haul. They did not have one available, but they searched competitor places for me and then set up the reservation for me. Very nice of them to do.
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March 2023 by Stephen E.
They will take your money and give u fake receipt then don't pay with cash they with totally take the paper and pocket it . Be careful the world is filled with people like this not just at this store . Worldwide . Smile in your face while they pocket that cash .
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October 2022 by Ness R.
DO NOT RENT FROM HERE!We picked up a uhaul truck and it completely went out less than a mile away in a VERY dangerous spot. Customer service did not care at all!! Nearly three hours of our moving day have been wasted because nobody cared. We were transferred, disconnected and given the run around each time we called to see what was going on with the roadside assistance.I had to call the police to keep us safe from traffic because we were almost hit 4 times from speeding vehicles.After nearly 3 hours, roadside came. He said he's from Victorville!! He said the trucks are siphoned for the gas all the time. If this is true, this business should make sure there's at least enough gas for customers to reach a gas station, which is where we were headed.We were refunded, but it was the least they could've done for the trouble since we could've been hit or killed in the area we were in.We returned the truck and called a moving company.
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September 2022 by Pa Pa
this place is a scam, we setup an enrire day for this, when we got here, a different size car was given, they wanted pictures of driver and license, then they wanted alternate contact, they called and verified alternate, then they wanted another alternate contact, they called and verified, then they wanted a lease agreement, which was never required when we signed up online, we told chat person we want a refund, and chat closed, we called 800# 30min wait, no one called us back, try renting from a different place
