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August 2023 by Maurice Wade
Very polite and professional
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August 2022 by Jasmine M.
The owner doesn't even have a visible Uhaul name on his store. Not only was sit difficult to find, but the man who helped me kept saying my car would be safe if it was parked over night even after my reluctance to leave it there. I suggested I just drop off my car at home because I would feel better if I took an Uber back so I can rent the truck and he kept saying my car would be fine and didn't take my reluctance and still persisted I gave him my drivers license. He tried scanning my license and I felt very rushed and when when I wanted to know more about the truck and tools he said we'd get to that but rushed me to give him second telephone numbers. I felt like he not only did he not have customer service, but when I expressed with him how I felt uncomfortable and he asked why I felt uncomfortable, I told him it was because he was not only rushing me, but was rude! He talked down to me and made it clear that not even my own father talked to me the way he did and I wanted to cancel. I think he thought I was not very smart and said that I would be charged $50 if I cancelled (I asked him that in the beginning because the store did not look like he rented out uhauls. This man forgot his niceties, and I don't like that he rushed me and asked me for my drivers license off the bat. He needs to be more eat women kindly and everyone kindly with customer service. I am glad I cancelled. I don't accept anyone rushing me or talking rudely to me ESPECIALLY when I was about to give him a business.
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May 2019 by Marc S.
A little rocky start but great finish by this Uhaul location. They over billed me for gas fees. I called and they cleared up the confusion right away. I'll use it again.
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December 2018 by Fawzan Alfawzan
Horrible and shady
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October 2018 by Lady W.
My mom and I went here to make sure that our toll dolly was connected the right way and to get help putting my car on correctly. Jose Munoz had the best attitude and was very nice to us. Come to find out the chains were not put on correctly and could have caused us harm driving to another state. Jose fixed them and made sure that we would be safe. Thank you Jose for your help we arrived safely with no issues.
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September 2018 by Safi Khaled
Horrible customer service. Rented a truck yesterday estimated 40miles driving. Brought it back with 21 miles. They held the whole $ amount as if i drove 40. Called 3 times no answer. The 4th time a guy asked me to call the 1(800) number. So i called they said that the location did not check the truck in yet! So i called the location back they told me that they are VERY BUSY and dont know when they will be able to check in the truck!!!!
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October 2017 by Brenda Bostelman
Thank you Jose for making our experience easy and fun!!
