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March 2024 by Jesus Bonilla
This was my 3rd time getting an oil change here. Prices are high but definitely worth it for anyone who wants their oil done quickly. Workers knew what they were doing and didn't make a mistake when I went. They didn't try to push extra services but they did let me know what is recommended. Before paying they listed everything I was charged for, which is good because I didn't see any "hidden" fees. Good service, I'd be happy to come again.
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March 2024 by Christian Naranjo
Excellent service. The communication was phenomenal, every step of the process was verbalized, thank you Darren and your team!
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March 2024 by W Ccc
Guys did a great job. And had a fantastic attitude.
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March 2024 by Frank DeJesus
Dude, Lewis and the guys found my wallet on the floor at the shop and called me. Im so happy. Thanks for being good old honest dudes.
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March 2024 by jana armstrong
Very nice guys and super fast.
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February 2024 by Jus Cat
These guys are professional. The customer service is always on point! Service was clean and quick. They don't push upcharges on you and keep you educated as they go down the list. I had lots of questions, and not once did I feel like I bothered them.This Valvoline is close to my work, so it's convenient for me, and this one is much different than by my home.Rancho Cucamonga is my preferred Valvoline!
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February 2024 by Matthew Garcia
First time coming here after only going to shops and Jiffy Lube. Received absolutely amazing service and their tech Mathew communicated everything clearly and concisely and was a refreshing experience compared to their competitors. Staff was extremely friendly and at no point did I feel forced to buy into the extra services they offer. Always coming to Valvoline for all of my future oil changes!
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February 2024 by Nadia Romo
I’ve been to the Rancho Cucamonga location on Masi for years and they’re the best. I have taken our 3 cars there and for my mom’s car as well. The whole staff is always kind and professional. They don’t push you to spend more money and they’re fast too. We also have a diff location near our home but I’ll still make the 25 min drive to their location.
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February 2024 by Suzie Dahlan
first time coming to valvoline and Tesean helped me out. He was so kind, in addition to everyone else who helped out. Will definitely be coming back to this spot for my future oil changes great experience
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February 2024 by Mustafa Zahran
They are nice but they’re expensive
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January 2024 by Danielle Smith
They're are all amazing and work like a well oiled machine ?
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December 2023 by Kimberly H
Not very happy with this location. They did get me in quickly, not easily accessible, staff was very friendly but not knowledgeable at all. Tried to upgrade me to synthetic oil, I have an older truck and can’t do that. Also, I’m aware inside my door says the tire pressure is supposed to be 35psi… I said I said large tires 35s and the psi is around 65. The guy said ok, but then he and the girl kept saying tire PSI 35, and I said no, you guys always air down my tires and have to fill them later… ??♀️ the girl working there seemed very lost, needed help to get a cap off of one of the fluids. Then asked if she should let the air out, the psi was at 50. I said please don’t touch my tires… at that point they need air. Clearly they don’t know how to read the side wall of the tire. And sadly these places offer tire rotations. Won’t be coming back to this location. Very disappointed. Also the young lady ran her dirty oil rag along the edge of my dirty hood. I’m sure leave small scratches. Very annoyed. Won’t recommend this location either.
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December 2023 by Elizabeth R
First time here n amazing service. Customer service is so friendly, attentive so professional.
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December 2023 by Mark Walker
What a CLOWN COLLEGE this place is!!! They yell at you as you are pulling in because they assume you have never pulled into an oil change place before. Clearly rock bottom for some of the individuals working here. They act as if they are at the top of the food chain as opposed to the bottom .Very interesting experience to say the least. Will not be back.
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December 2023 by Arlee
Been here a few times and overall had a good experience. A few times the wait has been long, but never had a complaint about the quality. As a female I appreciate they recommend, but do not pressure me into other services.
