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February 2024 by Angela Mcarthur
Thank you, o this is feeling much better
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February 2024 by Monica F.
Very nice people. Great costumer service definitely going to keep bringing my puppy here
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February 2024 by Manuel V.
personnel was super helpful and informative. Vet was also really supportive and explained in details how to manage treatment and what to expect with our pet.
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February 2024 by Lorena R.
I wouldn't recommend this hospital. I liked it maybe three years ago. Hospital has become very unprofessional. 1. One of the girl helpers was shaking my carrier to get my cat out. Shaking it.... My 13 year old cat. 2. I had an appointment and waited an hour to be seen because "they thought my carrier was empty". To then find out having blood drawn on the weekend is an extra $100 or so. Should have been told this prior to the appointment scheduling, and definitely not finding out after waiting an hour. 3. Unimpressed and I will never take my pet somewhere where I feel uncomfortable leaving them there.
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February 2024 by Yvette Bartucca
Always a great experience at Victoria Animal Hospital! Amazing doctor and staff that demonstrate true care and concern for my pets whilebeing friendly and helpful.I love the one stop shop that they offer .. exams , blood work. micro- chipping , vaccine discount hours and times and more . I highly recommend this animal clinic.
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February 2024 by Peter Grana
Service was good, but took longer than I expected.
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February 2024 by Pam M.
Great experience! Professionalism and kindness is always appreciated! Thank you. Pamela and Snowee
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February 2024 by Greg
Just in for a nail trim and cleanup of dogs & a cat
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February 2024 by Sabrina G.
Super friendly and informative staff. They were gentle and caring for my baby Cosmo. Can't thank them enough for saving his life
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February 2024 by Jeff Michaels
A very nice facility to bring your pet to when it needs care
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February 2024 by Tara Kirton
My dog and I had an amazing experience! The staff was very welcoming and caring and, the doctor was great! The facility is very clean & It was quick and easy to get an appointment. I love all the valuable information about healthy care for my dog, received. Love this place!
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January 2024 by Charles N.
The receptionists working the front desk are nice, but the office overall is completely unorganized. This seems to be the case every time I go. This last time, I get there to check in and the receptionist asked me to fill out paperwork. I was confused, so I asked why. She said it was because it was my first time there. I told her that I had been there at least two dozen times and she looked again. She says, "Oh, you were checked in under the wrong name." To which I replied, "But YOU are the one checking me in." Beyond that, I had an appointment set for 11:15, but I end up sitting there for 30 minutes and I see people that are walk-ins get taken in before me. At one point the receptionist looked at me for a reaction because she knew this other person shouldn't have been taken back before me, so I spoke up. She gets up and says, 'Let me check if they're ready for you." Then she comes back within 5 seconds and says, "They'll take you back now." I think it was more a matter of, "We screwed up and we can't keep this person waiting, so let's just get him in and out." And that's exactly what happened. I was there for a nail trim and ear flush. I had told them that my dog had been shaking his head and digging into his ear slowly with his back paw while grunting. I asked if they could flush his ear and check to see if there was anything wrong. All they did was flush his ear, brought him back out qnd charged me money. When I asked the receptionist if they had found anything wrong, she said no. That they looked and everything looked fine. I asked, "Are you sure? Because he's still shaking his head." She said it's probably because he still has fluid in his ear from the flush. Not happy with the service, I took him to another vet. I don't want to say the name of the vet because then it looks like I'm just trying to advertise for that vet. But while in the room, the vet immediately identified a yeast infection in his ear. He pointed out how the flush actually brought out some of the yeast infection and had turned the hair in my dog's ear brown. He also let me smell and said this was an easy diagnosis and whoever just flushed his ear didn't do a good job. That my dog was clearly uncomfortable and a 5 second exam would have identified the issue. Too many of the vets around here have just become money grabs. With subpar care and vets that employ parlor tricks to warrant unneeded prescriptions. And when your dog actually does need a prescription, they just rush you out for the quick buck. I want to like this vet because they're close to my house, which is necessary in an emergency. But there have just been too many times where I've gotten a subpar experience. The head vet needs to slow down and put more attention into making sure the business is running more for the animal owners and their beloved pets and not like an appointment mill.
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November 2023 by Jennifer R.
We love Victoria animal hospital! We have been going for years. Always trust our pups in Dr. Anwar's care he's great!
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November 2023 by Rebecca C.
Great place, wonderful staff. We take our pups here for numerous services (including grooming) and always have a pleasant experience. Dr. Anwar and team are awesome!
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November 2023 by Deanna Ortega
I take my kitty here for nail clipping with confidence because I know she’ll be treated with care and patience. Even when she gets fussy I can hear them kindly trying to relax her. I appreciate the continued great customer service .
