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February 2024 by Rusty L.
During a recent visit to the Vitamin Shoppe, I encountered extremely pushy employees who followed me around the store, asking multiple times if I needed help and attempting to upsell me on products. Despite telling an employee that I did not require any assistance and did not wish to be followed, the behavior continued. The situation became even more uncomfortable when the manager attempted to push me into signing up for their rewards program. Due to the overly aggressive behavior of the employees, I would not consider revisiting this store. Despite this experience, I could find all the necessary things I was looking for, and their price was not too high. They had a large selection of every product.
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January 2024 by Timothy S.
Went into store for some information on supplements. Was greeted by Veronica who proceeded not only to direct me in the right direction, but was also very informative about the products. Great simple experience! Plus, she was able to save me some money !
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January 2024 by Denise Smith
Nice helpful staff. Tons of healthy supplements, drinks, snacks to choose from. Open spaces, easy to shop
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December 2023 by Yara R.
Just left the vitamin Shoppe, and extremely happy and satisfied. The guys at the store were remarkably helpful and went above and beyond to make my shopping experience less stressful. Shout out to James and Jesse for really coming through. Jesse helped me over the phone and was extremely thorough and then James literally shopped with me throughout the entire store, helping me find what I need and find better alternatives, I really appreciate these guys. Thank you guys so much again and God bless. 5 STARS!!
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November 2023 by Phillip Young
For some reason the hours listed are 9am - 9pm. Arrived at 8;35pm and the store was closed. Also ordered an item online to pickup at the store 3 hours ago and it wasn't made ready.
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November 2023 by Lenora Brumfield
I love the friendliness, customer service and their knowledge of what's in the store.
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November 2023 by Patrick A.
I honestly love this place. I used to never come here. A good friend of mine recommended Vitamin Shoppe and since then I've never looked back. I mainly come here for energy drinks, and there are always great deals. $1 daily drinks and buy one get one offers always to save. Only place I allow to text me because the deals are something you don't want to miss. Customer service is excellent. Today I didn't even know about a certain deal. As I was standing in line, the associate made sure to let me know about a buy one, get one offer. I ended up getting a full case and more!
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November 2023 by Anitra W.
I have been a customer of Vitamin Shoppe in Rancho Cucamonga for many years and have had many interesting experiences. A couple weeks ago I visited Vitamin Shop to get a few items. I want to speak specifically of my experience with PATTY and give her big THANK YOU SO MUCH!!! YOU WERE SUCH A BLESSING!!!! I will make sure I go to her in the future, because she helped us so much!!! Patty stuck by us thru a difficult online and in-store purchase, and went the extra mile to assist, when the original person that was helping me left me to fend for myself. Patty stuck with me until the issue was resolved and was pleasant the entire time. She displayed excellent customer service that I don't normally see!!! Companies need more employees like Patty!! Many blessings to you Patty!!!
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August 2023 by Marshawn P.
Great customer service! I purchased some protein bars online and when I opened the boxes 3 of the 4 boxes were semi melted ( no fault of the store) I spoke to Veronica and she told me to bring the bars back in so she could help me find less melted ones. She also gave me a small discount for the defective bars. She was very kind, patient and helpful and I appreciate her exceptional service!
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April 2023 by D A Peoples
The associates are really helpful and kind. I'm willing to drive the miles to shop this location.
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March 2023 by Cyrus Jamshidpoor
Helpful staff. Pleasant experience.Will go back again.
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February 2023 by Greg
Lots of selections. Off beaten path so one on one service.
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February 2023 by Adriana B.
Extremely helpful personnel. Provided lots of information on products. Provided a discount. Quick service and extremely knowing.
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October 2022 by Allyssa G-Rumm (Lyssa)
They never answer the phones , and never have the goods in stock
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August 2022 by Adrian Robert
I am grateful for you Selena,Walking into the Vitamin Shoppe not knowing where my product was asking Selena if she could help me find my product. The customer service that she provided me was peaceful and joyful she looked it up in a matter of seconds she was able to locate it for me she walked over and grabbed it off the shelf.Customer service like this that was provided by Selena is unheard of any moreThis store manager has a winner work for them.She makes the atmosphere a pleasant place walk into and purchase items with peaceful and Freedom thank you Selena great job
