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November 2023 by Chong Yun
I was driving in San Pedro and left sideof tire wheel was making a loud noise.It was so loud that I had to pull over my car. When I checked the tire, I found that wheel hub Cab was cracked.After that, I took out the hub cap from the wheel and drove again. I wanted to find out if the tire wheel was still making a loud noise. Then, it soundedmuch better before. It made less loud noise.Anyway, I still needed to check my car.I was driving around in the San Pedro area, and I found the tire shop that was called America's Tire.I drove to the tire shop, and I went inside. There was a nice young man who greeted me with a big smile. He seemed very friendly and attentive.I asked him if they inspected my tire, and they would charge me for the inspection. Then, they wouldn't chargeme just for the inspection.That was really nice. Some tire shopwould charge for the inspection.Also, I asked him how long I have to wait for it.He said that all the mechanics werevery busy. I would wait for a couple ofhours. Then, He went outside with meand he inspected my car.I didn't expect that he would inspectmy car. That was very nice of him.Anyway, he checked my car and hesaid my car is ok. There was no problemI am was glad that my car was ok.I would recommend this tire shopbecause they have great customer service. They are helpful and attentive.They will go the extra mile to help you.
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October 2023 by Leah Workman
Sloppy careless work: We came in with a huge nail in our tire and a spare on our car.We bought $1200 + in tires and were told theyd use one of our old tires for the full size spare, and that they'd put the spare back under the car.Waited an hour, got a text that it was done.The spare was in the trunk, with the nail in it, and they had rotated our old tires including the mismatched spare.No new tires.What kind of place charges $1200 to rotate tires?This place. No QC, too busy to check work, go somewhere else, we will from now on.EDIT AS A RESPONSE TO THE OWNER RESPONSE: Ultimately your staff fixed it after we pointed it out.The issue is too little staff for the volume of customers on a Saturday. Hiring more people and keeping staff turnover low by paying fair wages is the only way to fix issues like this, not blaming some overworked overwhelmed onsite staff. I'm not here to get hourly staff in trouble, this is a higher level management issue: too few staff available for oversight because the emphasis is on sales and turnover rather than QC.
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October 2023 by Lucia Pujol
They are awesome!! I went in for a slow tire leak and they found three tires that had nails. They repaired the two tires and replaced one. Since I had a tire warranty, it only cost me 40 dollars to put the new warranty on the new tire that was replaced. All done in less than 2 hrs. They will definitely take care of you!
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October 2023 by Alexis Smith
Great service everytime! Love being able to get my tire pressure checked for free here.
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September 2023 by Parker S.
Went to a different americas tire to have some all terrains put on. The tires were unbalanced so I took them to San Pedro. Gabriel gets a 10/10 for customer service. Everyone here is professional and knowledgeable. Will be coming here from now often
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September 2023 by A G.
A) You walk into the reception area and all the Salespeople are on the phone so you stand there for 10 minutes waiting for someone to get free. A standard rule of Marketing is to NEVER spend time on the phone when you have people standing in line waiting to spend money. B) There is only one Bar of cellphone service inside the reception area.
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September 2023 by Chris H.
Balance and installed my tires.Did a great job.I recommend this place.Prices on tires are comparable to tire rack .com.Give them your business.
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September 2023 by Andy Bogus
Super helpful and professional. Excellent prices and killer fast service. Highly recommended!
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September 2023 by David S.
Zach hooked us up late on a Friday afternoon. Saved the weekend! This place understands how to keep a customer for life.
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August 2023 by Maria L.
Thank you Eben for taking care of my tire! You are the best!!! You saved the day!!!!!! The best service is here!
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August 2023 by John Leroux
I’ve used America’s Tire for years. They are quick to repair/replace damaged tires that are covered by insurance. They have a great selection and their reservation system minimizes the wait. The employees have always been friendly and helpful.
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August 2023 by Paul Bakajin
Good price and professional service. Hard to find a good place to service a Lamborghini..
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August 2023 by Ron H.
I ordered 4 sets of wheels from American Racing for my 2008 Lexus on July 26, 2023 on line. It was suppose to come in July 28 to this store. And I set the appointment online to install the wheels on July 31. Well guess what, the merchandise never arrived and they never contacted me about that. So they told me they will contact me when it came in. I waited for a week. They blamed it on American Racing saying it was a delayed supply coming from the port. Fine, what ever. So I finally go it installed around August 4th. Let's just say the photo online look better than the real thing. So I drove it for a week. On August 11th I heard clinking sound from the rear wheel. I checked and it turns out the rear driver wheel's center cap had 4 out of 5 Allen screws missing. I checked the other wheels' screw and discovered some of the screws were loose. So I have tighten those lose ones. I contacted America's Tires and told them what happened. They told me they will contact America Racing. It has been a week. Still no solution either from America's Tires or from American Racing. Now either American Racing is a bad company creating defective products or America's Tires did not contact them at all. Because I am not getting any updates from America's Tires until I called them up two to three days later for an update. I have read that some customers had hidden charges they weren't told about. I am thinking it may be true. I have been their customers for ten years now. This time I feel like I am getting ripped off by them. Not even two weeks of getting this wheel, it is already defective. So watch what you buy from them. I am about to tell America's Tire to order me a whole replacement.UPDATE. The screws finally came. I installed it without any problem. Dap some loc tite and it worked like a charm.
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August 2023 by Paul B.
Got the BEST price I could find, they were in continuous contact on the status and when they saw It was a Lamborghini they even used a torque wrench to tighten my lugs instead of the AIR GUN. DEFINATELY will go back. Paul
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July 2023 by Chris F.
I've been to a few America's Tire locations and they are all the same, in a good way. All of the locations that I have visited have fast, professional and efficient employees. Nothing but praise for the guys that work here, from the front desk to the installers, all great. Their prices are good too. Make sure to make your appointment online to get serviced faster.
