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June 2020 by Michaelen D.
My husband went to this store to have watch battery replaced. ( they have a banner advertising watch batteries). Besides having a rude attitude, sales lady said she did not have equipment for a Swatchwristwatch. Why advertise, when you can't do the job, and be rudeat the same time?
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August 2019 by Tammie Powell
I've been going to the Diamond factory for years..Thank you Helen your the Best!
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September 2018 by Sharon D.
I use to live in RPV, thats when I discovered Helen. She is fantastic. I now live in Irvine and I drive back to RPV for all of my jewelry store needs. Today,it is watch batteries......yes, she is that good!!!
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August 2015 by Tom Mack
I worked with Helen to pick out the perfect engagement ring for my now fiance. She made the process so easy and gave me a fantastic education on diamonds and ring design. She was also able to work with the designers/jewelers to meet an aggressive deadline and allow me to propose at her favorite place for a trip we had planned there. Thanks again, Helen! You made this experience unforgettable!!
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August 2015 by Mike N Johnson
I went to the Diamond Factory a few months ago looking for an engagement ring for my girlfriend. Knowing very little about diamonds/jewelry in general, the store manager (Helen) was UNBELIEVABLY helpful and informative. She walked me through everything one would want to know about diamonds and jewelry, and afterwards I felt like an expert myself! Helen truly wanted to ensure I would find the perfect ring (I did, btw) and make sure that everything was ready for my proposal. The store itself is elegant and tasteful, the rest of the staff is very polite and excited to help in any way possible. I would HIGHLY recommend the Diamond Factory for any jewelry need!
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February 2015 by Seema Alfred Adler
From the many well-chosen stock pieces, to the incredible designs, you will find just what you want at Diamond Factory. We were pleasantly surprised by the incredible honesty and fair pricing at this attractive Rancho Palos Verdes showroom. We ordered a one-of-a-kind ring for me and picked up some great gifts for our granddaughters. For the great service and pricing, it is worth the drive from Los Angeles
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February 2015 by Philip Jena
I bought my (now) wife's engagement ring at Diamond Factory in early 2013, and went back and got our wedding bands a year later. Helen and the whole staff are so incredibly helpful, knowledgeable and patient. I even had an issue where my wedding band kept having to be resized and they handled it each time at no cost and were very helpful. I would not think of going anywhere else to purchase jewelry in the future. Best place ever!