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October 2023 by Ian S.
I like a lot of things about this supermarket.Most of the staff are nice. I like the Murray's cheese dept (now owned by Kroger?) Good parking situation. It's great to have this supermarket oasis on the peninsula.The loss of one star is that they sell The Epoch Times. That's not a fair newspaper and should not be sold next to the Los Angeles Times. While Conservatives and Liberals should all be less antagonistic towards each other and be free to think what they want... having this newspaper in the store is like selling MAGA hats at the check stands. Feel free to wear a MAGA hat but if you push them on me while shopping, I will shop elsewhere. And if I continue to see the Epoch Times being sold alongside real newspapers, I will shop elsewhere. At least with MAGA hats, you know what the deal is. But the Epoch Times is a little more insidious because it's disguised as real journalism.nbcnews.com/news/us-news…
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September 2023 by Tara N.
Maybe I am bias because I grew up next to the quiet neighborhood Ralph's, but all around a great grocery store. Ralph's has a great wide selection of anything you may need, not limited to but including:- a cheese counter - hot food - a bakery- a Starbucks - organic produce - self check out - and a clearance section If you sign up as a Ralph's number, you can also capitalize on their great weekly discounts and coupons. The store is well organized, easy to navigate, clean, and has plenty of parking.
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July 2023 by Joe C.
Chinese cashier at the self check out is outright rude, zero manner, First she wasn't at her point. I asked where helper was, manager said ha would fire her once he finds her. After 10 minutes she shows up.While I was taking important phone call, she yelled "give me the money!"5 times. When I said "give me a second to answer, she kept yelling.I have never met such a rude, no mannered person, not to mention in service job. She does not belong in the job. She is hazardous to your co.Bad
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July 2023 by Kyria S.
As someone who has to be extremely cost effective at times in their grocery budget, I very much appreciate whomever is in charge of the discounted produce and baked goods. There is always a necessity to procure which allows me to buy more items at full price here.
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May 2023 by I-Lin L.
Nice and clean store with plenty of parking in a private lot. Prices can be a bit high, but they sometimes have some pretty good deals with items on sale and coupons on the app. I find the layout a bit weird in that the bakery and deli sections are beyond the checkout registers.
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February 2023 by Kalen T.
LONG LINES !!!! Not enough cashiers. The manager doesn't seem to have sense to have more than 2 lines open when there are lines stretching into middle of store.
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November 2022 by Ji L.
I would give zero stars for treating minority families and persons with disrespect. Good ambience. Go chill out
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October 2022 by Tawny V.
Whoaaa, this was a beautiful Ralphs located in the hills near the Golf Course. They offer more than what a normal Ralphs has. Huge selection of cheese, olive bar, meat counter, bigger hot food section, seating inside and in the middle a Starbucks. After reading others opinion here are my final thoughts; this particular location has a beautiful view and is located near the estates. They made this store special and yes the prices will be higher shopping in Palos Verdes then Panorama City or Covina, Ca. Also, you cant get mad at a grocery store for not having anything in stock during covid a bit ridiculous to blame a company. It was the entire country that was being selfish.
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October 2022 by Ann N.
Marissa from Bakery, gives outstanding, award-winning customer service! She helped me find the garlic spread I needed
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September 2022 by Eung Whan Park
This is so nice store with well trained and friendly staffs especially GAVIN.I have been a customer for 10 years with not even one complainrs
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August 2022 by Ana M.
I'd give the place a zero if I could. Went to Ralph's on 08/22/22 just to pick up water. I needed 12 cases and only 5 were able, 1 case was open and bottles falling out. Asked an employee if there was any in back. He said there should be 14 cases. He looked in back and said there wasn't anymore. He started to walk away as I asked if perhaps there might be some around the store in a display. He mumbled and went in back. I thought he was looking again. Waited for a while, he came back an was do rude and told me, "I told you there was no more." I was upset. He apologized and gave me Jorge to assist. He was great and ran around store to look and even called Ralph's in san pedro to see if anymore. As he was on call I asked a woman named Helen if she had packing tape to fix broken water package so I could buy. She handed me scotch tape. Really? I asked if it could be in the back. She started freaking out yelling at me saying I was already being helped and she was handling money. I asked for manager bc of her over the top reaction. She was the manager! Ralph's need to take a better look at there stressed out employees. They are horrible! HOWEVER Jorge was a gem! He even offered to help me take my water out.
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August 2022 by Patrick E.
Nothing works. No toilet paper. No maintenance of store. Horrible service! Go to Trader Joe's down the hill!
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June 2022 by Scott S.
I am writing this follow up review concerning one specific department in the supermarket. First of all, let me begin this review by stating, I have been going to the supermarket for over 20 years. So, I think I have a pretty good understanding about the overall staffing and operations of this market, at least from a customer's perspective. This review is directly focused at the meat and fish department. The reason I am writing this as a one star review is that there is a fact that all customers need to know. That fact is, they will no longer cut your fish or your meat without charging an exorbitantly high fee. This is completely ridiculous! Every other supermarket in the area will happily cut your fish or your meat down to size. Ralphs no longer does this. For example, I quite frequently go in to buy one pound of fish. What is going on in recent times is, if I ask to buy one pound of Atlantic salmon, I'm told by the person manning the fish counter that he will not cut it for me. My only choice is to buy whatever size is already available. If I want to have the fish cut, the price goes from $12.99 per pound to $31.99 per pound. That is the price I was told the last time I asked to have my fish cut. Ridiculous!!! You wanna lose customers, this is the way to do it. This is just an FYI for all you potential customers out there. Keep it in mind if you hope to buy a specific size or amount of fish or meat.
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June 2022 by Butch Northwood
Terrific staff. Well trained and courteous. Been a customer for over 30 years and not one complaint. While Gavin has been especially helpful over the years they're all great.
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April 2022 by Cyndi C.
Quality produce, fast checkout, friendly staff. Absolutely love they offer self checkout and curbside pick up as well. Much required in today's busy world.