I've noticed some huge improvements on customer service since the new manager took over. She's very warm and welcoming and through her influence the culture of this branch has shifted much more positively. Aya is also always helpful and kind.Way better than even a year ago.
July 2023
Stopped coming for a while because of the customer service, came back again recently the teller seemed so annoyed with me and kept sighing and rolling her eyes , not worth it. Go somewhere else.
April 2023
I have been with B of A for thirty years. Their customer service has gone way down. Usually go to ATM but if you go in to wait in line for a teller forget it. Most of the time there is only one teller and eight people in line. Horrible service.
We have taken proactive steps to enhance cleaning procedures to limit the risk of exposure, based on the Centers for Disease Control (CDC) guidelines, and follow local restrictions on the number of clients that can enter at one time. For these reasons and to best serve our clients, we may temporarily modify our hours. Please use our Mobile App or our website to check the hours and services available in your area.