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March 2021 by Cynthia Jew
What a great group of people! From Todd to Lorraine and Susie, I felt they really listened and were helpful at every step. They were so professional and I liked the personal touch from Todd, sharing his story. It made me feel like he really understood. I highly recommend this group of professionals as they understand the nuances of the financial picture. Never promised me anything they could not do and finally I feel that this is a company that did not take advantage of me.
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March 2021 by Mary Kraemer
We worked with Todd, Lorraine and Suzie and they did a remarkable job for obtaining us a loan modification. They were professional, courteous and always available if needed to answer questions. Timely experience and extremely satisfied with their services
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March 2021 by marc weiler
It was my lucky day when Todd and I met on the phone. I am a senior citizen, thankfully still dealing with the stresses and strains of our times. The pandemic hit and the future looked gloomy. I was especially concerned about my old house which had been originally owned by a farmer in the early 19th century and which I was in danger of losing. Todd and his team helped me to retain it after 30 years of ownership and economic downturns. I highly recommend this group if you find yourself in a similar situation.
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November 2020 by Finacial Group P.
Extremely rude. He was very condescending and honestly shocked me. I am very unimpressed with our interaction and would not recommend him to ANYONE!
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August 2020 by Mary Kay Hauer
We worked with Todd and his team about two years ago when our ARM rate skyrocketed to more than triple, and our bank, whom we had worked with for 15 years with not one late payment, refused to work with us.The team was amazing and the whole experience was incredible. He didn't tell us to trust him, but because of how things were handled, we trusted his guidance and process implicitly!Today, I reached out to Todd to check whether we would be able to take advantage of the falling interest rates. Our call reminded me that I need to let others know that Todd and this team are the first phone call you should make when you need help or information on your home mortgage.Below is the final email I sent to Todd and his team.Dear Suzie,I just got off the phone with Todd. You guys are so amazing! I can't even write the words that express our gratitude for all you guys did to help us. Your follow through and professionalism in how you handled us was second to none. Suzie, I have worked with professionals in many different industries and they don't measure up to you and the service that you provided! I mean that sincerely. You are the gold standard at what you do.Thank you, Thank you, Thank you...
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August 2020 by Sharon Dottin
In early 2020 we had been exploring options for streamlining our finances, when my husband came across the loan modification services offered by Golden State Financial Group. By the time the COVID-19 pandemic went into full effect in the US, we figured we would have to wait to avail ourselves of the benefits of the program. However despite the added stress of the pandemic, Todd reached out to us to get the process started, and had his wonderful team of Lorraine & Suzie keep us focused on gathering and submitting the required documents. Within a 3-month period the effort paid off because we got the outcome we wanted ... thanks again! To anyone exploring this possibility, I would not hesitate to recommend Golden State Financial Group for their professionalism, efficiency, and friendliness in getting the job done.
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August 2020 by Candice Pollard
Todd and his team at Golden State Financial Group are excellent. I highly recommend their services. I was at my wits end, trying to make things work out. Todd & I talked and my life has changed. Thank you!! I am so very grateful! After years of asking our mortgage company for a modification know where with Chase, I received an email from Golden State Financial Group. Todd , Lorraine and Suzie his team were very easy to work with! They made the process painless. I saved $530 per month with my new rate and loan! We can’t say thank you enough!
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August 2020 by Stan Kaneko
Great company. Todd and his staff did a fantastic job in obtaining a loan modification for us. They were able to save us over $3000.00 per month. We would not have been able to obtain a loan modification with out them. The process was easy if all the information they request is done in a timely fashion. I was a little skeptical at first but they really came through. I highly recommend them
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February 2020 by Sandy H.
I cannot say enough about Todd and his team at Golden State Financial Group. When I initially received his phone call, I will say I was hesitant. He is a talker which made me think he was trying to "sell" me something. Todd is very pleasant and always available. From start to finish everything was just as Todd said it would be and actually it was even better. They were able to save me more money then the original amount stated. There is some work on your part that you must do as well to make this whole thing a success. I DO NOT regret doing this modification. It has been a big weight off my shoulders and my mind. Thank you!
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January 2020 by Elena S.
I had a question in between refinancing or modification Todd went out of his way with an honest answer and gave me the best Advise ..advise you don't get for a price.high 5 for being an honest person.Thanks!!
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November 2019 by Mikayla R.
Todd is always a pleasure to speak with and is quick to respond to any questions I may have. I'd definitely recommend him.
