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March 2024 by Mike L.
This Kohls is in a perfect location, with plenty of parking, good selection of goods and friendly staff. The store has a wide selection of clothing both new and discounted. The prices are always competitive with other similar stores. What I believe sets them apart from others is their staff. On 3/15/24 I went shopping there to redeem Kohls Cash that I had received from a previous purchase. There was an issue with retrieving the cash from my account. At the store, I was assisted by Brian who was the manager that day. Brian did an outstanding job in responding to and resolving my problem within minutes. I very much appreciated the patience and understanding Brian showed in fixing the issue. Brian should be commended on his great customer service.
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March 2024 by Albert A.
I've always enjoyed ging to these types of discount stores, they usually have great deals to choose from. The selection is quite large, I'll sometime sstop by once a month just to see if they have some things I haven't looked at yet. I recently bought some pants here, and feel I got a great deal on them. The customer service here is pretty good, not like previous stores I've been to. I'm sure I'll return
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February 2024 by Racquella Matgerm
I love shopping at Kohl's, everything so organized , easy to find what you need. Friendly, and helpful workers.
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February 2024 by Kathy Healy
Great experience today, found exactly what I was looking, a Lauren Conrad jacket. So happy. Great Customer service by Linda, Maryann & Tyson!
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February 2024 by Dan Galietto
Good value when they have 50% off sales and Kohls cash. Plenty of choices for men, women, kids, babies, shoes, housewares, bedding and so on.
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February 2024 by Monette V Ramer
Always a friendly , upbeat customer experience at the RSM Kohls. The employees are nice, helpful and friendly.
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January 2024 by Ruben Reyna
Nice place
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January 2024 by Grace Ann Hargrove
My shopping experience at Kohl’s in RANCHO Santa Margarita was very successful. Emily assisted me in finding some super clothing and the prices were great. I am a very loyal customer of Kohl’s stores. Thank you Kohl’s!
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January 2024 by Bob Stuart
Perfumes WAY overPriced!
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January 2024 by Gretchen Calley
Kohl's was great. Staff very friendly. Had what I was looking for.
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December 2023 by Chrysteen Braun
Kohl's is great. The staff is always friendly and I find wonderful deals.
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December 2023 by Mary Ann Starkey
We needed Christmas sweaters and they had them. The men's side of the store had more options and they had sizes and styles that worked for my MIL as well as myself. The women's side options were more expensive and were definitely on the more "ugly" side..I don't normally shop here because of the prices, but I guess when it comes to funny, ugly Christmas clothing, they might be the place to go.
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December 2023 by Sachin Jose
Kohls return policy is pathetic, it is literally a scam! I paid 161$ for a product and got cash back for 50 which was used to make another purchase. When I returned both the initial item as well the one the item I bought using the cash back, the amount refunded is 106 + 50$ in kohls cash. They do not have an explanation for what happened to the remaining 5$
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December 2023 by Linda Baker
I love the Kohl’s at RSM everything is well laid out and the prices are amazing. At checkout Linda was so patient and helpful showing how to use the Kohl’s app and navigate it. I just wish they weren’t adding the self checkout it’s so impersonal. I enjoy chatting to the checkout people because they are super friendly and helpful.
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December 2023 by Angel Valencia
Items in-store are not marked correctly bringing a massive up-charge at the register. Peak false advertising, when I brought it to the attention of the associate she said it was a mistake on their end but refused to correct the item as marked. Along with that, associates are too busy behind register scrolling thru social media to help.