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March 2024 by Anne Hauscarriague
SO helpful and nice!
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March 2024 by Marie D.
Lens Crafters in RSM. Dr Yazdan was patient with my mother during her eye exam. A person with dementia doesn't have a very good memory, so the eye appointment took a little bit longer than usual. Thank you to Dr Yazdan for your professionalism and outstanding customer service.Dylan!! Outstanding customer service with my mother! Again, picking out frames took longer than usual, but Dylan successfully found beautiful frames for my mother. Thanks Dylan for your patience.
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March 2024 by Lorenzo ADAMS
Awesome service from the team here at LensCrafters in RSM.
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March 2024 by erick ibarra
Dylan is the best!!! Look for his gorgeous face and his going to help you with all he can in very professional way. The Dr. is very nice too!! My mom scared to try their service because of the language barrier but Dylan understood the situation immediately and he adjust for my mom he talked slower and patiently waiting my mom to answered thank you so much! We really appreciated all the time we are here. I’m not going to hesitate to comeback here ??❤️❤️
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March 2024 by Leonid Kaligin
Three times I was in the salon and three times Trevor helped me! I'm glad I got my glasses thanks to Trevor! He's a great employee!
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January 2024 by Julie Mathews
Athena was fabulous and helped fix the glasses for free! She was a delight and the shop is very nice…. Definitely will be back…
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January 2024 by Tom Cline
I had a great customer experience with Logan Rivera, my sales associate at Rancho Santa Margarita. He took extremely good care of my eyewear needs. He listens, was respectful, goes out of his way to assist you in what I wanted . I liked his professionalism. Ask for this absolutley phenominal team member at your next visit.
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December 2023 by Jeremy Eisenhart
Keelin was super knowledgeable and helpful in picking out my new frames and lens options. I’ll definitely be a long term customer of hers!
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December 2023 by Juno Martinez
They were so professional and helped me find exactly what I was looking for. They also helped me find glasses in my price range. The person who helped me put, Athena, really knew what they were talking about and helped me make an informed decision on my glasses.
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December 2023 by Helen
The Lenscrafters in RSM is a busy store. However, my appt with Dr. Park was on time, efficient and thorough. The store employees were patient and friendly as I selected my frames. Travis handled my purchases. It was a good experience.
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November 2023 by Susie Jenkins
My LensCrafters store in RSM is my favorite place to shop for eyeglasses! The staff are very friendly and knowledgeable! The selection is great!I would highly recommend them!!
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November 2023 by Shon W
This one star review is for the management of this location. The employees and doctors try hard to meet the customers needs and keep them happy. The reality is that this place is run quite poorly and unprofessionally, management doesn't know how to treat people. This location makes no money for a reason and it's not by lack of effort on the staff's behalf.
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October 2023 by BIG WORM
I had a much better experience this time at this location. I would highly recommend working with Trevor? I think his name was? Anyhow, he was most helpful and made sure I got the best deal. which he did! I checked around. Now that Ive meet him, I will continue coming here only.
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October 2023 by Lisa Ahlers
The staff at the Rancho Santa Margarita location are super friendly! My son wanted a new pair of Oakley‘s for his birthday and they helped him pick out the perfect pair. Thank you so much. We will be back soon!
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August 2023 by J Cao
Optician Phi was super helpful and patient fitting my daughter’s first pair. The pair fit perfectly and she was super excited to have witnessed the whole process the lenses were made. Great service and cool experience!
