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March 2024 by Michael P
Good experience with the multicoat team. They provided timely feedback in order to sell a product not in stock. Then the product arrived days before it was expected. And of course, I love the multi-coat decking
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February 2024 by BM Browne
Updated 2/2024 see below.So here is my experience using the Multicoat product. Specifically Clear20.I’ve been doing concrete refresh on concrete for a while now. I was invited to a vendor presentation at the Multicoat facilityin Santa Margarita a number of years ago and started using the Multicoat products. My experience, more than once……Multistain water based stain on concrete deck then seal. - concrete prep is so important and I do a number of prep steps that some would say goes beyond what is necessary - but it’s what I do. I do test moisture per the ASTM F-2170 testing method. Before starting any job.Products used Multistain to color and Clear20 to seal.The Multistain always goes down easy and the results have always been stunning to the client. That said, I can not recommend the CLEAR20. I have repeated problems with it trapping any top moisture and turning White. And this occurs days after the sealing process is complete. I have had conversations with multiple Multicoat employees all say it should not happen-but it does.And if the client -has pots or containers that stay on the surface, the surface under the item looks terrible. I’ve had the Clear20 examined- and all I’m told is maybe this or maybe that. I was asked how I prep and one employee will say “overkill” and another will say “maybe you should have done this” Bull€*#%. Our problem rate right now is to high. At our expense - we go back with our 3500psi “hot” pressure washer - clean the surface and recoat and it’s not cheap. It’s no longer worth the risk.Just recently we stained a surface with Multistain but switched to another sealer - it’s been almost 4 weeks - we’ve gone by and wet down the deck multiple times late in the evening - back in the morning and no “whitening” issues.So my conclusion- I really like the Multicoat stains - overlays and waterproof products - but I would stay away from the Clear20. One of the industry standards - these stain companies want you to use there sealers stating they are formulated to bond correctly with the stain product. And I can agree with some of that, but if you are looking for the industry to use your product - you need something besides the statement “it shouldn’t do that”.Oh, why review now. Yes I refresh of a home in the inland empire at the end of May this year - we are right now power washing the hazy white sealer off the surface and at $200 a 5gallon tub plus labor and equipment- it’s just to darn expensive to cross my fingers again.February 2024,I’d like to add some pictures of a call back we received today on a question about “why is my concrete looking so cloudy”Location is La Verne CA. Multistain and Clear20 applied to front of home walkway and driveway.These are todays photos of this job.We advised our client, we’ll need to wait for some good weather - allow the concrete to dry. Then we’ll “hot” power wash the concrete and reapply stain and a new sealer.
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December 2023 by Troy Paepke
I experienced exceptional customer service while using Clear20 to seal our backyards concrete. The support team was knowledgeable, prompt, and guided me through the application process seamlessly. The product itself delivered outstanding results, providing a durable and long-lasting finish to our outdoor space. Overall, a top-notch experience from both the product and customer service perspectives. Highly recommended!
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December 2023 by Connor Spencer
Used Clear20 to seal the concrete in my backyard and it looks awesome. Gives it a professional look and so far is protecting it great!
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June 2023 by mike c
No customer service. When you buy it you are on your ownI usually have to buy twice as much as they recommend
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March 2023 by Mary B
They make a great product but they never reply to my emails when I have a question about the products I have purchased
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February 2023 by Gotardo G
They are nice people
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April 2021 by Maihiti Anu
Great customer service. Best ever. Brian is awesome in technical
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April 2021 by Joe DePasquale
Great employees and great product. Have dealt with their division in West Virginia as well and would highly recommend.
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August 2019 by Rodney Montoya
Always courteous amd helpful.
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July 2019 by Stephan P.
Great product! I used it to make realistic castle walls for an attraction by carving out foam and spraying it with a hopper gun with one of their products. It was just what I was looking for!
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January 2019 by Tom Berenguel
Have used their products for years in the construction industy