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July 2023 by aeen amirshokoohi
It was my first time there, I absolutely didn’t like her job, and also she was so rude, I am not going to go back and I wouldn’t recommend it, price wise high
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May 2023 by Mavi Laidlaw
I have been going to this place to have my eyebrows threaded often, I have never had a problem. The service is just standard, but I don't go here expecting a luxury service experience.Service: Eyebrow threading
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May 2023 by Leah Soucie
This is the first place that I did threading. Great results, great price and very satisfied.
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February 2023 by Marlene Evans Mitchell
Leslie is the best!
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February 2023 by A M
Pink is the best!!!
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November 2022 by Payton S.
Horrible job done. I would not recommend coming here. I will be going home to pluck my eyebrows.
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June 2022 by Daisy D.
Leslie is amazing, she was quick and thorough, and must have a very gentle touch as it was the least pain I've ever experienced when getting threaded! She is very sweet and ensures you're happy with her work. Highly recommend!
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June 2022 by Camilla A.
She did a horrible job, my eyebrows look so bad. She was quick but doesn't know how to thread eyebrows. This is not the place to go. I do not recommend. There was no one there either. I went in with thick eyebrows and went out with thick eyebrows, she did not clean the eyebrow at all, underneath my eyebrows is the same as when I went into the store. Go to City threading In mission viejo they are really good.
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April 2022 by Emily P.
I came in at 4:27 PM, the lady said "we're closed" I said "I thought you closed at 5?" And she said "Yes, 5 we are closed" What?!? I understand if it was 10 minutes before closing but that's ridiculous she didn't even apologize for closing early. Lost a customer over something that would've taken less than 10 minutes to do.
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March 2022 by Lucy H.
I only trust Luxmi with my brows. She does a stellar and pristine job every time. She is extremely precise and knows how to bring an eyebrow out of bushy overgrown territory.
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February 2022 by Pegah G.
Pinky is the best. My daughter and I have been going to her for a few years and she's amazing
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November 2021 by Priya P.
I am never the one to write Yelp reviews, especially negative ones. If I could give 0 starts, I would! I had previously visited Muskan threading bar at Mission Viejo and was happy. Decided to try out the one at RSM today. Though the lady was very friendly, the whole time she was working on my eyebrows felt like she was plucking each hair out. It was so painful that I had to stop her multiple times. While I assumed it was because it had been 2 months since I got my eyebrows threaded, I came home to uncontrolled burning only to see that my skin is cut at multiple places!!! I have been getting my eyebrows done for 8 years now but have never experienced this. Never going back!
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August 2021 by PSC
Exciting news to share with everyone !!! There is a new location at 27660 Margurite pkwy, mission viejo ca 92692 !!! Outside still reads “BROWSTORY” !! Pinky and Leslie/ Luxmi are now here !! Unfortunately, due to a passing in family, they are not available - Saturday October 24 2020, both ladies will be back in their RSM STORE by pavilions !!! Super excited to have them back !!! The quality , experience and customer service is always exceptional !!!! Welcome back ladies !!! We are happy to see you both again!!
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June 2021 by Brenda Hernandez
Not a fan. I’ve never been pinched so much while getting threaded. I hoped that at least I would have left with nice eyebrows, instead eyebrows were uneven and a couple of pinched spots bled. Absolutely would not recommend.
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June 2021 by Christine J.
Have worked in this plaza for over 5 years and never went over there because it never seemed busy or poppin'. I was referred by a customer to go see Leslie and I am very pleased. It's so convenient because I can walk here from my office during the week to avoid the lines (weekends are busy). Leslie works at two locations but she has a pretty reliable schedule. Highly recommend!!
