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January 2024 by R Consi
Helpful and friendly owner that helped me with my questions about a specific product.Answered my questions and the results were better than expected for removing scratches on my vehicles paint.Highly recommended.
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December 2023 by Robbie-Ann O.
I woke up to dead batteries in my Nissan Key fob - checked my back up fob and it was dead - so I went into O'Reillys and this very nice older man suggested I go to another place that specializes in batteries but if I really wanted help now and my fobs were easy to pop open he suggested he assistant manager might be able to help me . Well Ryland can out and he said yes I can help you no problem, he popped in new batteries into my two fobs and I was on my way . I can't thank you enough Ryland for making my Sunday a much happier day . Happy Holidays to you both and it sure is nice having your store right here when we need you !!
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December 2023 by Dakotah Hearn (Dominator)
I was waiting only 10 feet front of one of the employees kwang for almost 5 minutes having said excuse me 3 times with no response while he was watching a soccer game on his phone and it looked like he was sleeping that was extremely frustrating because I was in a rush
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November 2023 by Karie S.
Tim is a great man, very helpful. He definitely knows his stuff, listens to his customer's needs and finds the best solution for them. I will definitely keep coming back here for the service.
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September 2023 by Ram Rod
Omgoodness, so I was having a day my transmission had lost a bolt and was leaking the Trans fluid all over my work parking spot but Nathan went above and beyond by helping me out he offered a loaner tool to help me get back on the road. Any questions a had he was very helpful to answer. I have always been an autozone guy but because of Nathan going that extra mile foe me I will certainly be back again. Please ? give him my thanks.
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September 2023 by Brandi Ryan
Love this auto parts store. The employees are so helpful and kind. Customer service is great.
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July 2023 by Lisa B.
Ryland was super helpful replacing batteries in 4 key fobs. I was surprised by the negative reviews on Yelp, this store has been great each time I visit. I am so glad RSM finally has an auto supply store! Thanks Ryland!
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July 2023 by Axel Laverde
Call three times and they never answered the answer the first time and hung up
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June 2023 by James Morgan
Amazing service Tim was awesome as a manager. Thank you
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May 2023 by Salvatore Lacorte
Some of the best guys around! Always amazing service!
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April 2023 by Jack Walton
This was the first time I call RSM Oreilys. I usually get great service with Oreilys but this time was disappointing. I called to get a quote on the shocks. Guy on the phone was impatient and not friendly. Seemed like I was interupting him. He should take notes during the call so he doesn't have the customers repeat themselves.
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April 2023 by zack zaki
I had a negative experience at this store due to unprofessional and racist behavior from some of the staff. Despite my attempts to address the issue with management, I did not receive a satisfactory resolution. I would not recommend this store to others
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February 2023 by Jane B.
The people that work here don't always know what they're talking about. I went in to get new windshield wiper blades and the guy sold me the wrong ones. I did not know until it rained and now I can't return them. The way cheaper too on Amazon and at. Walmart. Shop around!!
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January 2023 by Ryan Vieth
Place couldn't even sell me a part because they couldn't make change for $100. The part was $45.. You're telling me this store is ran so poorly that they dont even have $55 to give me change. They would rather not make a sale because this store and the lake forest store didnt have $55 in the store. No wondee everyone buys off Amazon.
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November 2022 by kamilo guzman
Bad experience. They did not help me with the battery change. I was ignored and I received no answers to my questions.
