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December 2023 by James Eidt
Horrible business. they hack down perfectly healthy trees and destroy your landscaping. they trample flowers and have zero accountability. Their workers are extremely rude leaving machines (leaf blowers and chain saws) idling at 7am in front of houses ad well as blasting music as full volume. They dont clean up after themselves always leaving trash behind from their lunch. We have also had them knocking on our door asking to use our house toilets. they work for the neighborhood not me. i will be petitioning my neighborhood to get new landscapers because this company is awful
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September 2023 by Heidi Westrum
Thank you for being so diligent in our area to prepare for Hurricane Hilary today! 8/19/23
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July 2023 by O P.
Due to unprofessional and brute trimming gardeners from Park West completely destroyed vegetations around our homes in Green Glen community, Turtle Ridge, Irvine. They have NO respect for nature. West Park guys Never ever clean up properly after cutting greens. They create on purpose Fire hazard situation. It is very disappointing for us as owners to see how Park West destroying green design in our neighborhood. I had several conversations with owners at Green Glen and they all agree that the quality of Park West landscapers unacceptable. It is directly impacting home value at our Green Glen community.
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April 2023 by Annie K.
My HOA unfortunately contracts these unqualified people. They don't respond, their mailbox is full, and every single time they trim community grass etc, they just blow and dump all the debris all over the front of my property. Every single time they come, my property looks like crap. Repeated attempts to reach them go ignored. AVOID AVOID AVOID.
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December 2022 by Fergie M.
These people are awful! They make the landscaping look terrible and bring your property value down! All they do is chop trees and hack bushes. Every tree that I have seen them prune has been topped incorrectly. This is bad not only for the trees but creates hazardous growth. The frequently remove mature trees and do not replace them with anything! They chopped down all the mature, flowering, beautiful honeysuckle down behind my house without even asking me! This is a major food source for the hummingbirds and were full of nests! Talk about being destructive for the environment. How can you call yourself a gardener when you don't even care about nature?! The community looks terrible now! It is up to the owner of Park West to make this right, these landscapers do not know what they are doing and nobody is teaching them the proper techniques. They work hard, but they do it all wrong!!!! It is the company owners responsibility to train their foreman and teams how and when to properly prune. This is NOT being done! DO YOUR DILIGENCE and TEACH YOUR CREWS HOW TO GARDEN CORRECTLY!!!
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March 2022 by Christina Ford
Very Responsive In Dove Canyon - Thank You So Much For Coming When I Call And Doing Such A Great Job!!!
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January 2022 by James E.
They have to be the rudest company I have ever had the misfortune of dealing with. Not only do their people blast music at 7 in the morning to wake everyone in the neighborhood up. They also leave all of their equipment on and running "to speed up the process."this means that whether they are using a Weedwhacker, lawnmower, leaf blower, or anything else the rest is still on and idling. Not only are they unbelievably loud and rude they are also extremely slow and sloppy. They never clean up all of the clippings and leave them all over the road and slopes. It was my understanding that we have them come so often to help prevent fires not invite them.
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July 2021 by T G.
My HOA contracts with park west and ever since they started the landscaping in our community in Mission Viejo has gone downhill. They have to be harassed to trim then they just leave all the trimmings on the ground. Really poor quality. Jim Tracy is the CEO and he should be embarrassed
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March 2021 by Illary Archilla
Park West had been working in my Neighborhood and it is clear that they do not care about their employees. It is 97F and they still have employees working at the middle of the day under full sun while California has declared an excessive heat warning! This should not be not only not allowed but penalized!
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March 2021 by Raymundo Rosalea
An excellent job
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August 2020 by Mike T.
Their crews were using weed eaters and blowers in a median of a busy road. The equipment threw up multiple rocks that bounced off the car and chipped my windshield. Nobody answers the phone nor returns a phone call
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October 2019 by George G.
One of the best landscape companies that I have worked with. I'm a Homeowners Association property manager and they go above and beyond for the client and management company!
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August 2019 by Brad B.
It's a shame that most people focus on just negative, especially when it's all around us! Park West is one of the best companies that I have seen in the HOA maintenance business. I have seen many great changes take place with them but the board and property management company has to allow them to do so. They are a great group to work with!
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February 2018 by joe b.
Horrrrible. Horrible. Sloppy they mow and plow. Don't pick up any leaves or pine needles
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January 2018 by Kimberly L.
We hired Park West for our HOA landscaping and they were nothing but problems. Do not waste your money on this company. We gave them multiple chances to fix their poor work, management, etc., with absolutely no results and nothing but a bad attitude from the crew manager (AND his manager). Needless to say, we no longer contract with them.