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March 2024 by Ed L.
Ross RSM was cleaner than Ross Lake Forest I visited a couple of days ago. Still short-handed like every Ross I've been to. I am convinced their price is better because they keep their labor cost down. For some reason beyond me, they close their regular fitting rooms but brought in 2 portable ones instead. Just my luck that both were in use so I had to wait awhile. Apparently the restroom is locked and required a code to open the door. When a young kid asked for the code to the restroom, they actually sent a staff to open the door instead giving him the code. Their selections is always a hit and miss, like in those thrift stores. What you see is all they have, until the next shipment arrives. So if you find something you like, grab it when you can. It may not be there when you come back later.
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March 2024 by Dr Zdenek P H.
Warning! Warning! Warning! tried to purchase a basic single one pillow for camping. pillow had no price, asian woman at the register with major attitude wanted to charge me $21 just took price from another package on the counter with one more expensive orthopedic pillow not even looking like the basic pillow i wanted to purchase, she just stated ,, this how we do it in ross,, wow? another register clerk lady stated that this pillow is from pack of two witch sells right now for $13.25 before 30% discount that is about $9.27. now the punch line from the crook manager named jesse,he look at it made up a number in his head put a label on $9.99 and stated that is my bottom line..i told him to keep it. jesse was a crook, very dishonest young man who would not look at me straight at my face. seems like ranch santa margarita ross dress for less employs crooks who are scamming customers any way they want with the ok of jesse as their crook manager...very sad !! just for the record...i went next door to target and purchased same type of pillow for for $3.57. don't waste your time to shop in this dirty store with dishonest manager jessee and rip off artist employees. governmental agencies will be contacted for overside participation in this matter.
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January 2024 by William M.
I do enjoy coming here. The store is ok, I tend to go to marshalls or TJ Maxx more, which are both very similar stores. The place here can get crowded at times. The customer service is ok, they could hire more people around the holidays. Aside from that, they do have a good selection of things and a great value to offer their customers.
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January 2024 by Camila N.
They dont open at 9 like it says here or 9:30 like they say on google. They open at 10 so dont bother
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January 2024 by Gary Podwell
I like buying inexpensive door locks and clothing for my girlfriend and miscellaneous eclectic items
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January 2024 by Gary Podwell
I like buying inexpensive door locks and clothing for my girlfriend and miscellaneous eclectic items
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January 2024 by maria teresa duarte romero
Great prices
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January 2024 by Rachel L.
Great place to find bargains, ross always has the best prices and their selection is good. No guarantee you'll find exactly what you want but that's half the fun
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December 2023 by P M.
I am extremely disappointed with the customer service this store provides. I had been in 2 days prior and purchased workout clothes. I came back today with my receipt to return a sweatshirt and decided to look for another one real quick. As I was leaving the women's area, I noticed a short older female Hispanic with tinted red hair employee following me and giving me the dirtiest look! She started looking on the ground and at the racks. I continued shopping looking for a cell holder purse / sports fanny pack and another employee starts looking at all the bags I had been looking at. Having worked as plain clothes Loss Prevention for a major retail store, I caught on!!! So Stupid!!! I laughed it off, but as I left the store, I became upset! The store employees are stereotyping costumers and harassing them!!! I truly hope this review reaches Ross' Corporate offices. This stores' employees need major customer service training & stop being wannabe Loss Prevention personnel!!! Also the store has a really bad smell, like there is a sewer problem. Please look into this.
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November 2023 by Jose Avila
Very good, very friendly and everything very neat
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November 2023 by Frank Jovine
Most unorganized retailer I have ever experienced. The customer service is at best poor.
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October 2023 by B Gilmore
Dog friendly and great staff. Nice merchandise.
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October 2023 by Jackie Smith
Love this location. The store has lots of stuff to look at. So be prepared to take a while to look through all the racks. Great pricing here.
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September 2023 by Jim Teel
Read the owners remarks . He's pretty much correct in what the store offers. All kinds of things and clothes at great prices.
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September 2023 by Maddie Davis
I needed help finding an item and a nice young lady named ely helped me find it quick and easy. She also checked me out and gave me the best service I’ve ever gotten since I’ve been to this location. I will continue coming back.
