Santa Margarita Ford, a business celebrating 27 years in Orange County, is known for its commitment to customer satisfaction, employee care, and community involvement. The dealership understands the challenges of the car buying process and works hard to provide a different experience, which has resulted in the highest customer satisfaction ratings in the South County area. The service department is praised for its convenience, professionalism, and accommodating approach to scheduling and pricing concerns. Customers appreciate the friendly staff, who take great care of their vehicles, whether it's a Mustang or a service van. The team at Santa Margarita Ford, particularly Miguel and Claire, are highly recommended for their excellent service and thorough, knowledgeable, and affable approach, making the drive to the dealership worthwhile.
Jimmy is thw most professional guy i have ever dealt with. Will definitely be back to work with him. he is attentive and knowledgeable
November 2025
Miguel is an amazing asset to the company and always provides great service as well as the service technicians.
September 2024
I purchased from out of town (Phx), and Eric was an absolute pro from beginning to end. I cannot say enough about how easy and painless my experience was. Will look to do business with SM Ford again in the future.