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August 2023 by Paymon Mesgar
Was just at the store on Sunday August 13 at 1:15 pm. Person working there was rude and unwilling to provide any assistance other then feel I needed to hurry up. I showed him the color I needed (Mommia). He made a can of a color that is a gray and not even close to the color I have painted on my wall.He told me "that's you phone and not my problem"Please avoid this store and go to a different location. He needs some training on how to communicate with a customer.Walked out paying for something that I won't be using.
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December 2022 by Dc P.
I visited the store for recycling paint. Great customer service!
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November 2022 by Erica C.
Yeah. They close at 6. Not 7. Its the damn holidays. Can you maybe update your hours so people don't waste their time? Also the paint you sold me all peeled off. Guess ill switch to Benjamin moore. Hopefully they respect their customers enough to update their hours on yelp! Smh!
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September 2022 by Nancy Dickerson
Sherwin-Williams has excellent paint and staff. Shawnte helped me today. She was very professional, courteous, friendly and quick. The Rancho Santa Margarita store is always a pleasure to walk into.
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April 2022 by J. T.
First time parents, first time painters. Great customer service, excellent experience. The mustached man was very kind and helpful.
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March 2022 by Alex Perez
Every time you go to this store please ask for Joy, she's the best. Great attitude So helpful and also she's so beauty.
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March 2022 by Angela M.
I walked in this morning and the gentleman there was very rude I asked for certain colors he asked if I had an account I said no but I did purchase the same paint that I wanted a couple years ago. He looks but couldn't fine. He was not helpful at all. I only live a couple of miles from there I'm working on two homes and a rental project. The color I want is made by Sherman Williams, however I will not be purchasing at the store
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January 2022 by Jessica P.
Cullen - you're a j*** and beyond unhelpful. When a customer comes in inquiring about different paints, aren't you supposed to give assistance? Shrugging your shoulders and making a paying customer feel like an idiot is definitely not the way to go. Luckily there's other locations and different brands to choose from per my association. Off to Benjamin Moore. Too bad I just gave Sherwin Williams my business last month and painted my entire house.
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November 2021 by Kyle M.
Guys.. this place has the best deals & best employees! Shout out to Cullen Spenser & the little homie with the handlebar moustache for the sweater and hat love you guys. Shop here painters it's crackin
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April 2021 by melissa owen
Employees that actually care about the customer. Very helpful and knowledgeable.
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March 2021 by Jenny H.
Ryan was fantastic! After going through 25 different color samples and 10 different paint stores trying to figure out a right color paint for our home, he was the only one that was helpful! He was super knowledgeable and very patient with my indecisiveness. He took the time and listened to what I wanted then provided me my options. He didn't make me get extra samples but helped me narrow it down. Thank you Ryan!
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October 2020 by Tara Johnson
We went to Sherman-Williams to consult with Walqui on paint schemes for our house, as per the HOA instructions and parameters. We had some options in mind and Walqui promptly created mock-ups of each. She also added a color scheme that she felt would look really good and I agreed. She made it a point to call (after asking for my availability of course) to discuss the options and invited us to come to the store to pick up chips and samples.After some deliberation, we decided to explore more schemes and she promptly created more mockups for us.In the end, we went with a different color scheme; (let's just say it wasn't my decision, haha!) but I really appreciated her taking the initiative to offer a fresh perspective and broaden our horizons. Walqui was polite and punctual and I enjoyed collaborating with her to choose our colors! Thank you, Walqui~!
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October 2020 by tavo lopez
The best paint
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September 2020 by Efrain Rosales
Great service and nice people working there
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September 2020 by Kathleen Carter
Great service, nice experience and helpful.