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March 2024 by Inna Hryhorova
Hello everyone! I want to share my experience of leasing an apartment in Sky View, Rancho Santa Margarita. Although we have lived in this complex for only 2 months, I can already say with confidence that it is a high-service-level housing complex. I am impressed by the speed with which the Sky View team responds to maintenance requests. The technicians of this team have "golden" hands, they are skilled and know everything. Polite, friendly, and professional technicians are a wonderful combination and a great rarity nowadays. I also want to express special thanks and admiration for the work of the office manager Payton Coplin and Zoe. Zoe was a kind hostess, offering us, potential tenants, a wonderfully organized tour and selection of apartments, helped with the choice, and happily agreed with our decision. And Payton became our personal guide to the world of the new complex, gently, warmly, and professionally guiding us through all the difficulties of moving and adapting to new conditions. Also, Payton responds very promptly to our maintenance requests and resolves all emerging issues according to corporate standards and complex rules, while remaining open and very positive, happily assisting the residents. We are very satisfied! Thank you!
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March 2024 by Christopher Carlos
Wow, looking for an apartment Peyton had helped me out with viewing units in this community. Not Only were they knowledgeable they helped me in a timely manner. All in now I would’ve moved in, but unfortunately had moved in with family. The community is beautiful and units As well. Maybe next time I’ll take into consideration this area
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March 2024 by Jon Osterhoudt
A quick and easy fix. Thanks, Enrique!
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February 2024 by Angélique Burke
Payton was very kind and helpful, she went the extra mile. Overall very positive experience - Too bad I can't cycle in the property :(
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February 2024 by Alicia Cyrino
Payton was excellent! She was friendly, professional, and listened to our needs. Although we won't be moving until the summer Skyview Apartments is at the top of our list. We enjoyed touring the community and Payton's outstanding service!
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December 2023 by Valerian Asphodel
Enrique, the maintenance man, is absolutely amazing. He's always helpful and genuinely friendly, never fake. He came to replace my entire water heater and stayed almost an hour after closing to make sure my family had hot water. Sincerely amazing person!
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November 2023 by Katie Keys
I lived here for 10 months and spent half of my time in the apartment. Yet, when it comes time to move out, they charge an exorbitant amount to get it ready for the next tenant. They claimed that CA laws are "vague regarding wear and tear" so I guess that means they depend on you to pay for any work done for the next guy! I had several maintenance requests and the gate was constantly broken and open. Absolutely not worth the high price of rent here.
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October 2023 by Cristian Herrera
I lived there for 2 years and I enjoyed it. The neighbors were great and friendly. The only small thing was that the bottom units had insect issues, but the complex pest control was able to fix that the next day if need be. Great location, little pricey, but well staffed and maintained. The maintenance team was on their toes with requests (normally got requests done between 1 to 3 days). Leasing team is a bit difficult to get a hold of, but it's expected since there's only 2 agents, handling a lot of applications and tenants, give them time/ keep hassling them and they'll get to you lol. My suggestions to the complex are: club house renovation ( needs to be more welcoming, more features added (pool table added, lounging area, multiple tv)). Lastly, the leasing team needs to grow lol, 2 agents overall for over 100 tenants is overwhelming and making calls can be frustrating if not answered. Thanks for everything!
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September 2023 by Kevin Gilleard
Moved in a few months ago. Aside from being in a great location and being just feet from the large pool and jacuzzi, the environment is clean quiet and calm. We have had a few issues with tings as we were getting settled in and our service requests have been taken care of within 24 hours every time. Enrique in particular has been extremely helpful and friendly. Never fails with a quick solution to the problem. Seriously, the AC was down and within 12 hours he was here and got it running cold again. Can't beat that kind of service.
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July 2023 by KB Collisionヅ
I had to quickly find a new place to live over the holidays and what sold me on Skyview Apartments was all of the positive reviews, especially regarding Enrique and his maintenance crew. I am happy to say that after having been settled in the complex for quite some time now, the reviews live up to reality. Maintenance has helped address a small handful of issues that have come up and they did so with speed, professionalism, knowledge and respect of property. As for the community itself, it’s relatively quiet. There are occasionally times where someone will have a car alarm go off incessantly which can be in raging but easily taken care of with a phone call. One thing I wish I considered before selecting my unit was the impact of traffic sounds. When I think against having a view of the parking lot, I ended up with a view of the main road so it is a constant a soundtrack of cars. But the neighbors them selves are fairly quiet.Can’t speak to much as to the community feel because I don’t have a dog anymore or any reason to really be out and about where I might encounter people. I know the leasing office tries to have events every once in a while, like food trucks, or passing out donuts as you drive out the main gate, but I typically don’t partake in those things. But overall, it’s been a positive experience. No issues with indoor pests or unreasonable utility costs while here.
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July 2023 by Mendie Leelin
Love this community and also the management team! Kassy and Tania have been so nice and accommodating with any questions or requests I may have. My move-in process was super smooth, the apartment is beautiful and clean, and service requests are done in a super speedy manner. I did a lot of research and visited pretty much every apartment complexes in the area, and none of them compare to Skyview Apartments. The unique floor plans, amenities, location, and pricing just can't be beat. I just feel really happy and grateful to be a part of this community!
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May 2023 by Jennifer Munoz
Love this community! Friendly, family environment! We have hosted many gatherings by the pool from birthdays to baby showers. All the neighbors are welcoming to our guests and even show love and join us. Gym is very clean, staff is super friendly. Highly recommend!!
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May 2023 by Jack Leon
After working with Tanya P for only a brief period of time I must say that her customer relations is above and beyond it was an extreme pleasure. She made everything run so smoothly and without stress as you know, moving can be a very stressful time in one’s life to thumbs up for her.
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May 2023 by Borna Banan
We just moved to this community and Kassy Vargas and Tania Padilla did everything to help us find the best fit for our needs and budget. They stayed past the closing time to help set us up.We look forward to having a great time in our new home. We have been looking all over for a place that allows 3 cats so we can bring our fur babies with us. ?Thank you Kassy and Tania. ?
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March 2023 by Killacali Gaming
I have lived here now for almost 3 years and I must say I really do love the management. I am a disabled veteran and I have certain requirements and since day one they have meet all my expectations and then some. I just want to say thank you for all you do. I plan to live here a long time this is truly a good home and community.
