Chase Bank offers checking, savings, and mobile banking services. Reviews note its widespread locations, which are convenient for work-related business. However, experiences with in-person service vary. Some customers report long waits, few tellers, and a feeling that the bank prefers online transactions. Others describe consistently quick and friendly service with smiles. For those building credit, applications for starter credit cards can be denied, which is frustrating. The mobile and online banking tools are commonly used for managing accounts and paying bills. Deposit products are provided by JPMorgan Chase Bank, N.A., Member FDIC.
I've been banking at Chase for 4 years. I do not have any credit and I'm trying to build my score. I applied for a credit card and they declined my application, so I made an appt. to talk to a banker to see what I can do. My application for a $250 credit card was again denied. Unbelievable! $250 is nothing! I may switch... read full comment
May 2023
I've used their services over the last 4 years and they've always greeted me with a smile and have been quick every time!
January 2021
Quick banking experience while driving through town. Just updated my email address. Friendly staff.
