“Great customer service from the ladies in the office. Kara was extremely helpful when I asked questions initially setting up the appointment to have a tank installed. Mikayla and Trisha were also super patient when I had to reschedule the installation a couple of times due to my own scheduling issues. When the tank was installed, Josh was thorough in checking all the appliances and helping me understand how the propane tank worked as this is my first time dealing with a house that has propane. I'm grateful for such customer service!”
“I was given several “referrals” from neighbors and others to get propane service. The problem with using propane for a back up generator is that you have to buy your own tank for $1500 or more and then have the propane delivered. A friend of mine used to work for Suburban, so I called. I was very impressed and am able to rent the tank for $140 a year and they will deliver the propane. It’s the same or cheaper than the small companies and they have 24-7 customer service. The small companies can’t do that or are busy with their other customers when you need help I’m happy with Suburban, their customer service, speed in getting me set up and all around”
“We bought a house that had an Amerigas tank and we knew instantly we were not staying with that company. I called a few places since we wanted to own our tank and from the first phone call they were so helpful and accommodating. They were able to get us the tank we needed and had it delivered already full. Phillip our driver was great at getting it set where it needed to be and making sure everything worked before he left. A great personality was the icing on the cake. Their first fill rate was only $1.84 a gallon! I couldn’t believe my bill when I saw how low it was! Definitely recommend them!”
“The gentleman, Ethan, was a pleasure to work with. He was friendly, considerate and extremely competent. Even though, at the time I was there, Ethan was by himself, he served multiple customers quickly and efficiently. It’s a rarity now a days to find an employee as dedicated as Ethan.”
“This is one nice new U-Haul facility! They rent trucks and trailers here as well as help you with stuff like trailer hitching and even propane tank filling. Wow, seem like some people have problems with this self storage place. Me, I had none. I moved to Red Bluff and need to store some stuff I didn't have room for till I had a real place to stay. No, I didn't try to live inside the storage unit, that's just what people do on TV! The whole process was easy and hitch free. Easy rental agreement, you know, like don't store explosives in here and stuff like that. Bring you own big ass lock and your stuff will be safe. Easy access when you need and when you're done, just give notice and clean out the unit and no probs. Yes, the non climate controlled units can get hot in the summers , so note that as to what you store. It get to 110+F here in Red Bluff in the summer. No pics, cause what's to see, it's a storage unit with a roll up door. Lots of sizes available, unless they're all rented, ya better call.”