U-Haul Moving & Storage of Red Bluff offers a variety of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, self-storage, portable U-Box containers, hitch installations, and moving supplies. Customers appreciate the friendly and helpful staff, with many highlighting the excellent customer service provided by individual employees. One reviewer praised a helpful employee who went above and beyond to assist during a difficult situation, emphasizing the staff’s patience and support. The propane guy was also noted for being polite, knowledgeable, and funny, making every visit enjoyable. The general manager is described as approachable, friendly, and someone who loves to laugh, creating a positive atmosphere at the location. Reservations made via the app are reported to be easy and convenient, and pricing is considered affordable. However, some reviews mention that service can be slower during busy times, especially when the staff is limited or under stress, which affects the overall experience. Despite occasional delays, many customers express a strong loyalty to this location, citing their consistent quality of service and the staff’s dedication. Overall, U-Haul of Red Bluff is seen as a reliable and friendly place for moving needs, with staff who often go out of their way to provide support and a positive experience.
They always have trucks/trailers available but the customer service is horrible and they usually only have 1 person working the Inside so bring a lunch it's going to take awhile..
May 2024
The gentleman, Ethan, was a pleasure to work with. He was friendly, considerate and extremely competent. Even though, at the time I was there, Ethan was by himself, he served multiple customers quickly and efficiently. It’s a rarity now a days to find an employee as dedicated as Ethan.
May 2024
They keep raising the rent and saying they’re making things better. It literally always looks the same. The rent increases but I have not received any benefits of the increase as far as I can tell.
