-
December 2023 by Dustin A.
Used the online option and submitted a curbside pickup order from this location. I went out of my way downtown to get a specific brand of root beer that ace carries. When arriving, I provided the associate with my confirmation number. She stated the number did not match and it was a bit of an ordeal. I had to physically hand her my phone for confirmation that I had ordered and even then the numbers did not match. After receiving my order I took a look at what was given to me and it was a completely different brand then the one I had ordered. I ended up just going inside to see if there was some sort of mistake and was told " oh we are out of that so we gave you this instead". They could have at least attempted to let me know this before hand. It may sound ridiculous to some because I mean root beer is root beer, but I made a special trip to downtown Redding to get this and I could have literally got what they where trying to give me anywhere else in town. I ended up getting a refund and left. Was a complete waste of time. Their online ordering needs some serious work.
-
November 2023 by C H
The manager there is rude and condescending. I received a gift, and didn't have the box but had the receipt. Ace said I could return it, but the manager continually talked Down to me. As I was returning it she made the comment that it was more trash for the landfill. I will never shop at that location again.
-
September 2023 by Byron Richter
Their location is very convenient. Their employees are very helpful always been extremely satisfied.
-
August 2023 by Cindy Liddell
First time I have been in there. Huge store compared to my local Ace! There is a lot of really cool stuff. I had fun looking around. I heard I have family that works there. We were helped very quickly! Great service!
-
August 2023 by S H
Very expensive. Takes better care of their employees but I try to make your stuff. Stop being so dependent on stores
-
August 2023 by Greg L
What express got employees that don't no what it is what very few there mostly the older one no what they are talking about.O the prices are bad .the store is like a rummage sale so confusing
-
July 2023 by Cindy Wade
Ace is close by and I am usually able to find what I need, if not the staff is always there to help.
-
July 2023 by Gayle Hoyt
I like the selection Ace carries.The clerks are very helpful and polite.
-
June 2023 by Greg Smith
Convenient and efficiently stocked with most everything you would need and would expect in a hardware store. If Home Depot and Lowe’s do not have what your are looking for, Ace Hardware will most likely have it. If you are on there Rewards Program then you will find what you need and save more than you could at the big warehouse stores with a lot less walking! The day I was there I just needed one drip system sprinkler and Organic BT caterpillar control concentrate. They had it waiting for me on the front counter. I saved over $10 compared to the competitors and was in and out in under ten minutes tops. Check it out before you drive all over town for that one specific item, and even great for renting tools and equipment too!
-
June 2023 by Raymond Fox
Had what I needed. Staff is knowledgeable concerning inventory
-
May 2023 by Carlos Gomez 77
I go there for work supplies. Good customer service.
-
May 2023 by marion shaw
Understaffed on the floor. Limited selection of irrigation and plumbing parts. Always aline to check out.
-
May 2023 by Chris Alexander
Great store very polite.
-
May 2023 by Bob Buciak
They always work with me for the best discount.
-
April 2023 by Chris Ford
The staff is so kind and always helps me find what I need.
