Advanced Concepts is Redding’s leading technology provider and its only computer store, acting as a one-stop source for gaming computers, towers, laptops, accessories, and components. Customers describe it as a place with a knowledgeable, helpful, and experienced dedicated team, from floor staff to IT support. The business provides a single point of contact for all technology needs, including hardware, software, maintenance, and IT support services, with the skill and capacity to exceed expectations. Reviews highlight excellent, friendly, and professional customer service where staff take time to ensure customers get exactly what they need. They are noted for being very helpful and knowledgeable, offering excellent advice, and often having items in stock and ready to go. Customers appreciate that they answer questions readily without requiring personal information first, which stands in contrast to other local services. Specific praise is given for their high-performance, beautifully built, quiet, and cool-running gaming systems, which are delivered securely. The overall sentiment is that Advanced Concepts provides quality products and professional service, making it a highly recommended local business for all technology and gaming PC needs.
I normally work with Phil, but I have worked with many techs and have had a wonderful experience. They are always willing to help and discover solutions to even the most challenging of tech issues. 10/10, Highly recommend.
October 2024
Absolutely outstanding customer service. Best team in Redding for your computer needs.
June 2023
After a long search for a particular charger, Kurt was able to help me find what I needed. He was very friendly and professional. He took his time to make sure the part I ordered was the correct one. I would absolutely recommend Advanced Concepts. Thanks for all the help!
