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February 2024 by Jane donut
Slept well, stayed with my partner. He came in for work from outta town. Best Western Plus rooms are very clean, the staff is very polite and nice, and the FREE Continental Breakfast was actually delish!! Met some nice folks from Florida that morning. If you get a chance grab a room. It's actually on the quiet side of Redding.
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February 2024 by Michael Campbell
Clean hotel, good staff, good breakfast, room was nice.
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February 2024 by Rena Weeks
Stayed here last night and boy were we disappointed. We have been best western members for 27 years and by far worst place we’ve ever stayed. We are on our way home from a funeral and I recently had my hip replaced. I asked for a handicap room. Big sign on door of the room wheel chair accessible. Imagine my surprise to see a bathtub with a grab bar. No ice bucket in room. No Kleenex in room . Bed was hard as a rock not good for my new hip. The only reason I gave it 2 stars is the breakfast cook was very nice and apologetic. Definitely won’t be back
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January 2024 by D
This hotel is located very close to the freeway so I could hear traffic all night. Room heater was so noisy I had to shut it off to get to sleep - then froze.
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December 2023 by Katrina Steck
We were only here a night, but we enjoyed it. Do plan on staying again next time we are in the area.
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November 2023 by Bill Elliott
Well you get what you pay for. Breakfast was good. And the room well was dirty.
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October 2023 by jay cluver
Budget hotel but I found my room clean with no patched up damage like you find in cheap hotels, staff was very friendly and helpful. Location is not good if you want restaurants and shopping next door but they are nearby. I would stay here again.
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October 2023 by Taree
Stopping on our way through town, wanted to be more out of town and looking for large vehicle parking as we have truck and trailer.Pretty disappointed with the status of this hotel. Very dated, carpets look dirty, our room initially looked fair- though dark and outdated furniture with stain on walls and lamp. When I entered bathroom, there were quite a bit of hair on the floor, and a large wad of long hair wrapped around the faucet of the shower.The bedside tables both looked like something had been spilled but not wiped clean.I can actually deal with old and tired as long as it’s clean. This was definitely NOT.No remote in the room.Had to go to desk to get one, which Emily did find one for me.But I must say, “D” in the morning checkout really made all the difference for me. When she asked how the stay was and I explained about the room, she was most apologetic and offered some extra points to accommodate my concerns and said she would be using this example to teach her new housekeepers.Best Western- you need to step up your game and refurbish this tired old hotel. And definitely you need good housekeepers in there, but your staff are the only things redeeming you right now.
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August 2023 by John Mikrut
Hotel is a little outdated, but comfortable. The large suite worked great for our family of five. Being right by the highway was a little noisy. However, the hotel staff work and try hard to make your stay pleasant, the breakfast is decent with eggs, sausage, waffles, and breads, with full spread of coffee options with a machine. The price is also affordable.
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August 2023 by Holly C
Front desk was friendly, room was clean and breakfast was good. The location is in north Redding right off the freeway. If you want to get food, you will have to drive a little bit in either direction. The pool was nice but the hot tub wasn't working.Beds could be more comfortable, they were a little firm for me.
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August 2023 by Chris Sheets
Rooms are dirty, hallway is dirty. Ceiling has plastic hanging from it filled with water. Doing construction and painting over my head as I walked into hotel. Hot tub was down and filled halfway with gross water. Pool is not very well maintained, missing tiles and looks like it might have some kind of mold growing on the walls. Not happy that I spent my points to stay at this hotel. I will never stay at this location again.
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July 2023 by Dee Mitchell Certified Celebrant
The young woman at the desk was very nice. The person that had made our reservation made it for the wrong night. So they gave us a king suite. I thought that meant it would be nice and that was not the case. The bathroom door knob was barely hanging on the faucet on the sink was in the same shape and when my friend had to make out the pull-out bed the sheets and blankets were filthy funky and we had to get somebody to come and change the bed. It really was not a great experience.
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July 2023 by Diana Nieves
I am a platinum member with BW and this was, by far, the worst BW property I've stayed at.Rooms are old/tired and in need of updating. The room with 2 beds didn't even have the same duvet covers. Old, cheap Timex alarm clock didn't even work. The microwave was encrusted with old splatters. Old, cheap tile floor in bathroom with dirty grout. No thermostats in room to control cooling/fan. Hallways had peeling wallpaper and mold underneath. At least the front desk ladies were friendly and apologetic when I pointed out the microwave and clock situation. Won't be staying there again.Nearby activities: Nothing around there.Walkability: Nothing around these - mostly industrial area.
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July 2023 by Andrew P
Ants on the side table, cockroaches in the bathroom. Entryway to room was mysteriously sticky. Odd dead bug splotches on the wall. Smoking friendly smell. Rooms are a zero, a negative five. People seemed nice but no amount of positive energy makes up for all the grodiness and actual bugs. We ended up just leaving, waste of $150. Spend the extra couple bucks and go to a real hotel. Workers tried their best fwiw.
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July 2023 by A P
Ants on the side table, cockroaches in the bathroom. Entryway to room was mysteriously sticky. Odd dead bug splotches on the wall. Smoking friendly smell. Rooms are a zero, a negative five. People seemed nice but no amount of positive energy makes up for all the grodiness and actual bugs. We ended up just leaving, waste of $150. Spend the extra couple bucks and go to a real hotel. Workers tried their best fwiw.
