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June 2024 by Eew Gross
Why is this location even open? They can’t do anything helpful!
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May 2024 by J Schuler
This bank doesn't even have cash. Go to the convenience store it's easier to deal with them. Wouldn't give me change for a $20 bill. If you walk in this place without an ATM card say you left it at home and just need to deposit some cash, good luck with that. Bank somewhere like a credit union.
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January 2024 by Jreddick
After hours - the card reader at the door to access the ATMs does not work (chip detection or strip). Tried it for multiple personal/business accounts, and couldn't take cash out when I needed to pay a contractor. Very dissatisfied
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January 2024 by Morgan Fisher
so grateful for Chase and specifically this bank. Every time I go in everyone is so helpful and nice. They truly care about all their customers and it shows. Logan specifically was so helpful and awesome with helping me, he was great!
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December 2023 by Kalen B.
My car loan is through this bank. Every month I go into the branch on Cypress and they said they could NOT take my car payment. I don't like being out dealing with all the Christmas shoppers. People don't drive with care. People honking for no reason they are in a hurry to go nowhere. Had to go to the post office to buy a stamp. I hate this branch. They can't even staff the branch properly. Bad Business!!!!
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December 2023 by Joni Johnson
This is not a bank. It is for business only. It only has an ATM for coney transactions.
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December 2023 by Robert Lodes
I have had an account for over a year. At this branch it never lets me in to the atm the door doesnt work. About 70 percent of my visits the atms are broken. I went every other day for over a month same atm broken. How do you not fix your equipment immediatly? If i drive one more time and cant use my bank i am going to close my account.
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November 2023 by Leonor Brown
Can't use the ATM in The afternoon or night. That's absolutely unacceptable. Closing accounts asap.
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September 2023 by Heather Parker
Great for what i need it for.
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August 2023 by Scott J.
Was Great Western Bank(?) when we opened our checking acct. here 35 years ago, then it became Washington Mutual now Chase. We've still got the same checking acct number from when we opened this checking acct and if it wasn't so, we'd close up shop and move to a more personalized bank or even credit union. NO SERVICE WHATSOEVER.
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July 2023 by Christopher Brent-Chase
Chasless for the past 3 years
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July 2023 by Z Jackson
This is not a banking center. It is a business center. No cash at all
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April 2023 by micah pronovost
Went to the bank to withdraw a large sum of money only to be told that they aren’t able to withdraw the money from my account then tell me to go across town to the other bank and after calling them to ask if they were still open told me that I have 10 minutes to get there to make a withdraw from my account. WHAT IS THE POINT OF HAVING THE BANK IF I CANT GET THE MONEY I NEED OUT OF MY ACCOUNT.
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March 2023 by michelle martin
I have been trying to get a hold of a banker for days!! Now I have to take time off work just to walk in to follow up on something that the banker said he was going to call me about almost a week ago... I will just close out my account I don't continue staying with trashy businesses. I shouldn't have to spend all day on the phone and get hung up on repeatedly.
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October 2022 by Tæbi
Had to get bank statements for my State ID and the person(Josh) who helped me was extremely patient with me and very obliging in trying to figure out how we could get the statements with limited identification confirmations. Would recommend this location for people switching banks or needing assistance with their information.Josh is the GOAT ?
