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February 2024 by bob Cooper
Poorer quality of products go .to lowes
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December 2023 by David Clark
We always get our Christmas trees here. They are good quality and decent price. They cut the bottoms and wrap it with the plastic mesh. If you want a flocked tree they don't do that here.
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December 2023 by kevin cooper
Some of the front load washers haven't worked here in a while, so u have to pick your time carefully if you have a lot of laundry. But the ones they have that are working seem to do the job. And their dryers are iffy. U just have to know which one is good, and the one that isn't. Good luck on your journey.
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November 2023 by Alex Morton
Associates are nice and very friendly. They are willing to help me even when they are busy. I used to shop at Lowes but I did not get much as I got here. Will come back again.
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November 2023 by nicolle casperson
After my experience with online and with in store of redding ca I will never go in to the location or order online again. I purchased 2 wall mounts for my kids televisions for a party they have coming up I was told the latest day was the 13 so I scheduled a company to install that evening well shocker my package never came no update on tracking sense the 9. After the first call they hung up the second attempt the online person had no desire to help and told me it was the store I needed to talk to so they sent me to them after a 30 min hold they tell me online orders or not handled by them so I call again and finally got someone to reach out to the shipping to get a update they were told it will be at the store later today so I wait and nothing so now im out the amount I paid to have a company put them in being this was not there doing. So now the next day I get the email there ready so I go and there is only one box I speak to a person in store they tell me that online messed up and didn't send two they only sent one so I had to call them after calling they again transferred me to the instore saying its there problem so another half hour wait I'm told that they don't have it and it should come with in the next few days but now there is no tracking being they said I received both when I didn't and now I have to go out and get a new one and pay last minute installation because of all this after the lack of answers I have been given and lack of them trying to rectify the situation I will never be coming back
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November 2023 by Greg Black
While the workers are very helpful when you visit the store, they don't ever answer their phone when you call them and I have tried calling them numerous times over the years! How hard is it to have someone answer their phone for customer service and stock checking? ~That's why I only gave them 4 stars!
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October 2023 by Art From My Heart
Today I had the best experience at Home Depot, I was looking for specific kind of bark and moss and the clerk took all the time he needed to help me research their own products and find what works best for my project, thank you.
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October 2023 by Jeremy Escamilla
Do not order carpet from this location. Took more than 3 weeks to get the quote for my carpet order, then noticed that they didn't include the removal, even though it's supposed to be included. Talked to a manager and they "fixed" it, only for him to increase the price by more than $700. My family is living in a trailer in the driveway waiting on these clowns
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October 2023 by Aidan Hill
Decent deals on things but I feel like I'm In a oversized warehouse not a man's wear house. Smells like a medicine cabinet and cool employees usually early 20s or late 40s, the only employees I'd recommend avoiding are the older ones they are a little bit to much if your a light hearted person, most of them smile though. Talk to the employees who smile or give you a head nod they are the chillest people there and I won't bash them
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October 2023 by kevin conklin
Do not let anyone you know, especially a senior family member, purchase an appliance from Home Depot. Especially from this store. They sell junk and don't back up anything they sell. They will encourage you to purchase an expensive extended warranty, that sounds far too good to be true then blame you when you discover they lied and refuse to honor their own agreements. #Lame.Use any of the other options.
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September 2023 by Emily Schaarschmidt
On Sept 12 I had a delivery issue with some kitchen cabinets I had ordered. They were supposed to be delivered 3rd party which ultimately was not successful. I contacted Home Depot's general customer service number to get assistance with my order. They ended up contacting my local Redding store and relayed back to me that a manager would figure out what the heck happened and would be contacting me very soon. Within 1 hour I got a call from a gentleman named Drew, in the store, who figured the problem out and offered a solution. As part of our agreed solution I came to the store to pick up my items and Drew was there to help me in the customer service area , went and personally and retrieved my item and then even helped me out to my truck to load the product. Drew displayed amazing customer service, solved my dilemma and was so cool, calm and helpful during this mishap. Drew thanks for making stuff happen!
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September 2023 by Marc Ball
I ordered the tru wood siding from the pro desk at home depot and arranged to have it delivered. When it arrived every piece of siding was damaged and I had to send it back. I was in shock that they would try to deliver siding in such terrible condition! I called and spoke to the pro desk and asked them to guarantee me that they will deliver the siding in good condition. The Manager guaranteed me he said he personally went out to the yard and tagged a load of siding and guaranteed it would be delivered to me. A week later they tried to deliver the same load of siding that I jad refused a week prior setting back the job 3 weeks!!! Completely unprofessional and unacceptable!! Do not trust anyone at this store.
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September 2023 by Holly Ivie
We were picking out paint to paint a bedroom and we got to meet your paint gal, Madison, and she was super kind and helpful and was such a pleasure to talk to and she went above and beyond to help mix our paint several times to help us find the perfect color. She is a true gem to this world and to your store.
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September 2023 by Michael Martinez
Home Depot has always taken care of me as a client, all purchases have been great and if a return was necessary, they absolutely took care of me. I recently tried another business in town and I assumed they would take care of me like HD, well I was wrong. HD is the place to go!
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September 2023 by Holly Peacock
Nice Home Depot, clean and well organised. We were able to find the stain we needed almost immediately. Restrooms are way in the back left/middle area.