Hot Spring Spas of Redding is known for its excellent customer service and knowledgeable staff. Customers appreciate the helpful assistance from employees, particularly a manager named Don, who provides guidance on products and services. The business offers a variety of hot tubs and accessories, with many customers noting their satisfaction with the quality and selection. Positive experiences include receiving discounts and free items with purchases. While a few negative reviews mention issues unrelated to the company’s service, the majority of feedback highlights the happiness of many customers who recommend the business for its reliable service and quality hot tubs. Overall, Hot Spring Spas of Redding is a trusted choice for anyone looking to buy a hot tub.
Excellent all around experience. Our hot tub just would not turn on. They had a service person out within the hour . Trouble shooting and repaired in less than an hour. We had to have our circulation pump replaced and now works like a charm. Our service representative was prompt , courteous and professional. Reasonable... read full comment
November 2025
Great variety of options, good customer service!! I would recommend this place to anyone. Vance is the best!
November 2025
The customer service is amazing! I would highly suggest this company. Vance was great!!