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March 2024 by Azure Granger
The tax preparer I worked with was very nice, but my overall experience was sub-par. After my previous CPA retiring, I was in search of a new tax filing firm, and HR block came highly recommended. I am used to my CPA taking the time when I drop off my tax documents to check in on my needs/changes that I experienced in the previous year, and be given updates on big changes in the tax world that might affect me. As a brand new client, I was not given a similar experience at all. My tax preparer did not take the time to get to know me or my needs, nor asked me to explain what documents I brought in, they just jumped into filling things out. I also was not consulted at all about what my cost would be to have them file my taxes, so I ended up with the highest tax prep bill I've ever had, and I was also rushed out to door as the next client was waiting. Really unfortunate experience. Will never use HR block again, I would rather find an local, individual CPA to give my money to.
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March 2024 by Doug Lamfers
Tom was speedy and accurate. He helped me understand everything, every step of the way...
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March 2024 by Jo Richardson
Bill is great .
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March 2024 by cheryl mctucker
Brock answers email, questions, phone calls in a very timely, he is tax savvy!
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March 2024 by Jetson Mace
Excellent work, with attention to details! Sometimes, even with an appointment, you might have to wait a bit to get seen, but the service is worth it!
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March 2024 by Zachary Rogers
I had a great time getting things done on time. And the person that helped me was straight to the point and answered any questions I had a long the way. I would recommend if anyone needs to find help doing taxes. This is the place to go.
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March 2024 by Robert Russell
Been using H & R Block for 30 years. They have always been awesome.
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March 2024 by James Herington
Very detail oriented. Answered all my questions honestly, and was very prompt in getting back to me about my taxes. I can definitely recommend them to anyone
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March 2024 by Thanh V
My tax professional Cheryl R. is the go to. She is knowledgeable, friendly, and always has my best interest. Electronic uploads made it easy and fast. I feel confident that I got all my deductions allowed and it is accurate and up to date. Been going to Cheryl/H&R block for more than 5 yrs.
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March 2024 by Jennifer Tignor
Brock is a wonderful tax preparer. He takes the time to answer questions and explain thoroughly. He makes taxes a breeze and I don't want anyone else!
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March 2024 by Dane W
Fast, friendly and accurate service
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March 2024 by ed littlefield
Have been going here for years. brock always does a great job and is always making himself available and works hard to get you the best refund possible. Thanks brock see you next year
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January 2024 by nicole trujillo
Just was good
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December 2023 by Breton Moody
I had been trying to get my taxes completed here as I had an issue with missing w2. When I first went in I brought the paper work that I had and was told that none of it was needed and we would need to wait until he could call in to the irs to get the information. I waited for later in the year when that would be possible made an appointment and let them know that I was coming back to get this fixed. When I got back to a planned appointment which was confirmed he didn't know who I was and was ready to give me someone else's tax documents, after I told him who I was and he figured out what he was supposed to be doing he says he had not called the irs yet and if he couldn't get through then I would have to come back another day after he had. So I ended up coming back another day to sign everything and pay a steep fee which I was not informed of seemingly against company policy, but at least it was done or so I thought. I then get a letter from the irs informing me there is information missing any guess as to what the information was... that's right the paperwork I was told we didn't need. So back at it again and now I'm told I owe $1200 which just is not true. At this point I decided it was best to take it to a tax professional and get things fixed, I called HR block and requested a refund based on unprofessional behavior, not having things prepared correctly, and not disclosing the cost which appears to be against company policy this lead me to a loop of the manager/general manager will call you in a few days and in the end no resolution. Although I did suddenly and with no communication receive a small refund from the irs so now I'm not even sure if my taxes have been filed or not. I could try going through customer support for the umpteenth time but I guess at this point they got away with it.
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October 2023 by Linda Vollweiler
No service called 4 times no call back