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April 2024 by Coral Larrea
Went in for a color with highlights as well as a haircut. My stylist Jazmyn did a terrible job. She did not want to do my highlights after coloring my hair darker first because she claimed she had no time even though I clearly showed her a picture of what I wanted and had set my appointment up to get it all done. She then gave me the worst haircut I have probably ever had, it was completely uneven. I asked if I could straighten my hair instead of curling, she grabbed the straightener, ran it through my hair about 4x and called it good. I was so upset but she was not willing to help make the situation right because honestly she seemed to not want to be there, but i am not one to make a scene, so I said thank you, paid and walked out.I took pictures of my hair from the back (because she did not offer me even a mirror to check out the back) so I could see after walking out and it was so bad that I had to go back and see if anyone was willing to help me. The stylist there named I believe was Brittany was so kind and helpful. She told me to come back in about an hour and she would help me out. Although she seemed very busy, she fixed my haircut for me and added in some layers which made it look so much better. She was so great and I can’t thank her enough for helping me out. All while my original stylist who claimed had no time to finish my hair was in the back just sitting in a chair with no client chatting away, and this was over an hour an a half after she told me she was too busy. She did not seem busy to me, just lazy. The picture I posted was after Jazmyn was finished. This is to show how uneven it was.
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March 2024 by Shirley Tillman
Was charged 3 times over 200.00 for a color treatment. Was told I earned coupons etc...never received one!! Was told by at least 3 other stylish, not from jcp, that I was so overcharged. I have short hair, shoulder length, maybe . The last time there my stylist Priscilla and another lady were looking at the computer...figuringmy price...oh..we can give u a 5.00 discount...your total is 218.00...um ok...paid and will never go back again!!!
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January 2024 by Alejandro Caballero
Brought my kids in for a haircut. They both liked it, and their hairdresser. No complaints.
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September 2023 by Strange Daze
I love JC Penny's Salon!! These ladies are amazing ??? I got my hair dyed beautifully and... yes an awesome mohawk.They are kind and courteous!!
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September 2023 by Catherine Norman
The salon is very clean and the stillest are wonderful . Jessica always does a great job with my curly hair.
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August 2023 by Carmen Williams
I made a same day appointment at salon and it was great best outcome I’ve had getting my hair colored.
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May 2023 by Heather Easley
Best hair Salon friendly service here and best prices treat you like family and listen to what you want and style I'm very happy with the perm they gave me I'm going back they have the knowledge of hair products to use on your hair they care thanks again ladies your All awesome
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April 2023 by Sandi Boyd
Brittanya is the best! I love how she does my hair. She is funny, professional and very personable. Such an asset to your company.
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April 2023 by Nicole Wallace
Tiara did my hair. She did a great job. I went from a brunette to a blonde. The prices are good as well.
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March 2023 by Virginia Forrister
Didn’t waste my time with these people. Horrible customer service. Not professional quality in the least.
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January 2023 by * BROHAWN
The woman was so amazing with my daughter on her 13th bday! Before & after.
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December 2022 by Russell Shepherd
It was excellent! The stylists are all nice professionals who are very skilled, open minded, creative, and just awesome ?
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October 2022 by Betty Kothe
I have always loved going to the JCPenney salon. This one did not disappoint. Very clean and Friendly staff
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October 2022 by Michael Hampton
Harmony did a perfect fade cut with a beard taper. I definitely recommend coming here.
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September 2022 by Rogue Leader
I went in for a service, part of it was done and part of it was not. They added on a service I did not ask for and then charged me for it, they did not ask if they could do the extra service. I called to ask about the service and they said they HAD to do the extra service to make sure my haircut came out correct. I guess they are charging extra to make sure they do it right? Not okay in my opinion, I will not be going back.