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June 2024 by Ritu S
Great place with some nice options
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May 2024 by Linda B
It was hard to find exactly what I had in mind however I finally located it and got a good deal with the 40% off sale
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May 2024 by Monica Stygar
Very helpful and friendly associates
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May 2024 by Juliana Warmington
Overpriced and overrated
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May 2024 by *Exists*
average clothes store experience
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March 2024 by Michael Fink
Good service limited products
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February 2024 by Bailey Sisson
If it had the option for zero stars I’d put none. Worst J C Pennie’s I’ve ever been too. The employes are horrible and rude . I went in with my stroller with my two babies and as soon as I went in this big tall bald man was speaking to another associate and said see those people right there you have to watch people with strollers, then about 20 minutes later we’re looking at jewelry and he comes and stands right behind me and makes us so uncomfortable. He should be fired he’s not just rude but very very stupid.
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February 2024 by Patricia Rivera
Too expensive. Not enough variety. No plus sizes! Won't be returning. Sales staff basically ignores customers.
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February 2024 by Lynette Staunton Porter
Got some great deals today.
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January 2024 by J. K.
Terrible service at the returns. I have been going to Penny's since 1989 and have never seen the likes. The regular older woman that works there was great unfortunately yesterday there was a real unprofessional, rude, accusing sales woman with the name badge on that starts with a T. I tried to exchange a couple pairs of pants for a smaller size but did not know there was an expiration date on the receipt so I could not exchange them even with the tags still on them. I did purchase another pair and a T shirt I had grabbed on the way over to returns. I decided to try them on before leaving the store and found out the T shirt was too big so I grabbed another T shirt a size smaller and took the first T shirt back to returns. This weird saleswoman started going through my 2 bags for no reason and then claimed the 2 pants I had brought in were not the same ones in the bag. Crazy acting plus she had no business going through my bags while I was trying to return the first T shirt I had bought. She claimed I was stealing the pants and asked me for my first receipt I had showed earlier that day. She had never given it back to me so I could not find it again!! Thank goodness the other saleswoman remembered those were the same pants I had brought in to return and also confirmed I had the receipt. This woman with her first name that starts with a T had helped me 20 mins before and did not even remember the pants I had brought back and never gave me the receipt back that I had brought with me. I know people make mistakes but this was a terrible situation for this woman trying to accuse someone of stealing their own pants they had brought in earlier to return. Just the fact that I came back to returns instead of heading out the door like a thief would have done should have been enough to show I was not trying to steal. Her attitude does not stand to reason as a real thief would not go to the back of the store to returns with items they want to steal. I had the front check out desk call a manager and she said, Oh sorry, she is new. No, that is no excuse for being a new employee to accuse without any proof of theft. I have been a customer for over 30 years but may not return as I left feeling very under valued as a good customer.
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January 2024 by Jane Czech
Some of the staff were very rude texting on phone and not paying attrition to people like my self who were willing to spend about 100.00 /200.00 on gifts so sad there loss left won't go back there.
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January 2024 by Psalm 91
Thank you JC Penney ❤️
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December 2023 by Valerie Kelsay
I love going INTO THE STORE and shopping. Always great customer service. Great sales. Great black Friday sales ahead of time too
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December 2023 by Jenny Cuaresma
Tiffany was our cashier and she was amazing. Look for her in Jrs. Men's or women's. The store has what we needed.
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December 2023 by Jeff Freitas
My wife and I decided to go to more local stores vs Amazon. We went to buy Christmas gifts for Veterans. We first stopped at Pennys in the mall. When we walked in we was met by the store manager Rick. What great service , we will start supporting the store as we all should. Hemade the experience very pleasant.
