Nerds On Call Computer Repair is a business that offers comprehensive computer repair and technical support for all types of devices. They specialize in fixing computers, laptops, and Apple products, providing services such as replacing broken screens, upgrading laptops, and repairing Mac computers. The company emphasizes rapid service, offering same-day and next-day repairs, whether customers choose to visit their shop, have them come to their home or office, or receive online assistance. They also provide online remote support for most issues, often resolving problems quickly and efficiently. The staff is known for their helpfulness, patience, and customer-oriented attitude. Customers have praised employees for going above and beyond, especially when resolving complex or frustrating issues. One technician, in particular, received high praise for his kindness and willingness to make things right, even offering a full refund and multiple months of tech support when problems arose. Customers appreciate the company's willingness to handle issues at no extra charge when mistakes happen, showing a genuine commitment to customer satisfaction. While some reviews mention challenges such as upselling or initial misdiagnosis, overall, the business is valued for its excellent skills, fair pricing, and superb follow-through. Customers who have used their services report successful repairs on Macs, quick in-home support, and professional service from knowledgeable technicians. Whether for urgent repairs or routine upgrades, Nerds On Call is seen as a reliable local option for computer repair needs.
Got the job done. Provided choices and discussed what they would do before the work. They were willing to work inside apple devices which not all do.
February 2024
Very intimate and elegant very nice design in a beautiful space great people great customer service
July 2023
The guy that was working when I went in there was super helpful, patient, and kind. The customer services was awesome and the worker was very insightful with what I need to do to upgrade my pc.
