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October 2023 by Saundra Arnold
Great customer service and super clean beds! Highly recommend!Service: Tanning
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July 2023 by Kathy D
Tried emailing many times to cancel monthly membership and they kept billing me. They wont let you call to cancel. The email says its canceled but still get billed.
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May 2023 by Ashley Wyatt
I was very excited to come use this tanning service. When I entered, I waited in line. I was asked if they could have me wait and check the next person in line first. I said that was fine, as I stood the two ladies behind the desk helped 6people while I was just waiting. Very unprofessional and disappointing. I chose not to make a scene in quietly left. I will take my business elsewhere.
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May 2023 by John Harris
I did not enter this establishment I dropped a friend off and I waited until they were done although my friend is excited about visiting this place I think this coming month I'll make the effort to go inside and visit the facility see what prices are and if it suits my needs so I'll rate them one star for uses of front row parking and hope that I'll be able to give a better post next month
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May 2023 by Hannah Batten
Front desk woman was extremely rude and unprofessional. Her customer service was very poor. Never will come again or recommend.
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May 2023 by Jay
Friendly, informative, clean and little to no wait time.
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April 2023 by Michael Schulman
Great Staff and Great Tanning too..
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April 2023 by Jenny Miller-Williams
The lady at the front desk was so Friendly and knowledgeable it was a pleasure speaking with her the only thing that I didn’t like was you couldn’t call to talk to anyone on the phone I actually had to physically drive down there that was kind of a bummer.
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February 2023 by Joanne B.
This is a really bad place to use a credit card. I signed up to tan on January 6th. I changed my mind on the 10 of Jan 93.00 refund Canceled personally with Allyssa. signed and dated. They charged my card AGAIN yesterday without my permission. another 52.00 I called the store was told they can't or won't give me my money back or cancel what I DO NOT WANT.
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January 2023 by Annie Robertson
new owners suck there totally destroying the atmosphere and convince
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August 2022 by Suki Ross
The Redding Palm Beach tan is very nice and most of the staff is friendly. There are a few that are quiet snotty and I can overlook that, however their pricing is outrageous and don’t be fooled they will tell you a single price and when your cc gets hit expect an additional extra 10+ dollar added to your bill which I was told oh yeah tax and a $10 surcharge from the government but they DON’T tell you that when signing up. Example: I had premium membership and my bill was $134 a month that’s unlimited tan and spray, but that price is ridiculous, I dropped down one level now charging me $110 a month unlimited tan and spray but then they want to charge you extra for additives to your spray tan for $10 or $6 so they hid their costs. Beware of that. And if you think you can call and talk to anyone in the facility forget it. It’s an 800 number and they don’t have a direct line, I left my water bottle and didn’t know if it was there or somewhere else, I called and they said you will just have to go back as we don’t have anyone who answers the phone…the stupidest thing I have ever heard.Now yesterday, I went to spray tan, the additives I was using was costing me $6.50 yesterday they told me $12, you got to be kidding me, doubling my costs from one week to a next is ridiculous this is why I gave 3 stars, I froze my account I’m tired of the hidden or more costs from Palm Beach, the girl was rude, she told me you should not have gotten the discounts you did then contradicted herself saying I get 40% off, I’m tired of places jacking people around. I will never unfreeze my account. Be smart join Planet Fitness for $22 a month and have unlimited tan at your disposal much, much cheaper.Service: Tanning
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August 2022 by Cheryl R.
Great service and very clean and sanitized. Convenient hours to meet most peoples needs.
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September 2021 by David Strauss
Clean place, nice wish they played music, the change over if workers is alot ,but it's cool I always get treated nice and the Manger, tall girl long blond hair get lady. Always a smile and nice. ,glad I joined.
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September 2021 by Mercedes Espinoza
Everyone is so kind and professional, I have never had a bad experience. It’s consistently great every time.
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September 2021 by Coty Lee
Palm Beach has the loveliest ladies working there, it's always extremely clean, however the line is always long to get it, and the reason I'm giving it 3 stars is because u got a spray tan, and it sprayed unevenly and I had the almost orange lines around my hands and other areas. I actually went back and canceled the next day. ?
