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March 2024 by Denise S.
I had a fantastic experience at Petco today, around 4 PM, thanks to their employees and dog trainer, Ted. From the moment I walked into the store, a friendly employee greeted me with a smile and offered assistance. Although I didn't catch the name of the young man who helped me choose the best chewing toy for our new puppies, his kindness didn't go unnoticed. Ted's customer service was also top-notch. His impressive knowledge of dog food products guided me through various brands, providing excellent recommendations. His expertise instilled confidence in my purchase. I'm grateful to Ted for sharing details about the upcoming puppy social playgroup meeting. I look forward to bringing my fur babies to an obedience training course soon. I highly recommend this Petco store for its knowledgeable and attentive staff.
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February 2024 by Sally M.
I love pet co. I've been shopping there for years. They have always price match chewy. Well...manager didn't even try to help me with product match. She said she doesn't have bundles. For litter box breeze system. I brought the whole "bundle" to the counter. She refused to price match and told me it's because of the SKU number. She let the line pile up behind me and just stood there. If you have all the products you have a bundle. Without even trying I find it hard to believe you can't figure out how to price match. So as she left me standing there I bought it on chewy!! Thank you Chewy for proving online customer service is better than the human being I I interacted with. Also, chewy was half the price!
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February 2024 by Natasha White
Upon walking in, you can feel the down-to-earth, energetic, pet-loving atmosphere, knowing that the employees have your pets best interest and don't forget about the great prices at the same time.
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February 2024 by nathan moulton
Look at the one star reviews for this Redding, California Petco on Hilltop Drive and you find that there is no restroom for paying customers the two individual restrooms that a year ago said "Employees Only" now say "Restoom closed EmployeesOnly" go to either the Petco on Churn Creek Road which has two individual restrooms for their customers or go to Petsmart which has Restooms for their customers this Hilltop Drive location does not deserve one penny of our money
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January 2024 by Gerald Bailey
Once again Ashley and Mariah and the team went above and beyond to make sure I was happy. It's always a pleasure to go in there I feel like we're family.
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January 2024 by Kevin White
The employees were good here but the store is a mess. Very disorganized and it felt like there were a lot of empty shelves. You'll have better luck at the PetSmart up the road.
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January 2024 by Michael Schulman
Very helpful staff
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January 2024 by frank junkersfeld
Petco can sometimes have dog poo in the isles so watch your step
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January 2024 by Dj Hughes
It's an ok store. Good employees and a big selection, but kind of pricey and they throw away a lot of slightly damaged merchandise that could be donated to help the local shelter or for food banks or other programs to help the less fortunate take care of their pets. I know pets are like children, and you shouldn't have them if you can't afford them, but poor people have pets, too!
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January 2024 by Karen Bluwe
Loved looking at the fish today. Went to get goodie for our kitty
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January 2024 by J K (Dis_&_Dat)
Friendly and knowledgeable staff, great selection, and good prices.
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January 2024 by Sherri Lankins
very helpful pleasant people
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December 2023 by Erika Schaubach
I love this petco. The grooming is great. I've had 4 different groomers and have liked each one. They always have what I'm looking for and the staff are nice. Sometimes they get a bit busy but the wait has never been terrible.
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December 2023 by Jasmine Johnson
I was in the store to get some fish yesterday and left empty handed. It was a late Sunday afternoon and the place was not busy at all. I let the cashier in front know that I needed assistance in fish department. I waited and waited and waited. Nothing, Nada! I finally got fed up and left. I won't be back. I don't know what is going on with businesses these days but it seems to be a pattern. They almost always treat you like you are an inconvenience.
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December 2023 by T Tijerina
Lots of good food choices for our fur babies. Love looking at the different options of pets. Fish ,lizards,snakes,kitties. Dogs on adoption days.
