Quest Diagnostics offers a range of testing services, including COVID-19 antibody testing by appointment, with specific guidelines for patients. Located in the Sequoia Medical Arts Building, the facility provides various tests such as routine lab tests, drug screenings, and pediatric specialty services. Many reviews highlight the professionalism and competence of the staff, particularly the phlebotomists, who are noted for being gentle and knowledgeable during the blood draw process. While the location is appreciated for its cleanliness and calming atmosphere, some customers express frustration with the lack of traditional receptionists, opting instead for kiosks and computer screens. This change has led to mixed feelings about the overall experience, although most patients report quick turnaround times for results and courteous service. Some reviews mention the importance of bringing printed doctor's orders to avoid errors. Overall, despite a few complaints about operational aspects, the staff's kindness and efficiency, especially when dealing with children, stand out as a positive aspect of Quest Diagnostics. The business appears dedicated to providing quality care in a busy environment, making it a reliable choice for testing needs.
Deirdra was amazing with my daughter. Very personal, professional, and extremely good at her job. Could not believe how quick she was at the blood draw.
January 2026
The technician was really personable and she seemed to love her job. I appreciated her friendly banter. The office was super busy, but she took it in stride. She was not stressed or rushed.
January 2026
Good parking, efficient and quick check-in system, and staff are consistently friendly.