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October 2023 by Marv O.
Previously had a great experience with Reed's Autobody but my recent visits were not so impressive! I understand pearl white is difficult to match but 3 separate tries and they still cant even come close. 1st time it was orange peel and paint boogers, second time orange peel was resolved but where the paint boogers were sanded off it left little spots in the paint, 3rd time all of that was addressed but now the bumper does not match the rest of the car.... Because my insurance doesn't cover "blending" they have now told me to go else where. So my only warning is do not go through Mercury Ins and do not expect a well know autobody and paint company to match a pearl white paint.
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September 2023 by Jerry Schmidt
I’ve always heard great things about Reed’s Auto Body. I was informed by many if you have a classic car that needs body work, Reed’s is the place to take it to. My car was recently hit by an RV, so I immediately took it to Reeds to get an estimate on repairs. While an employee was collecting the photos of the damage DOUG informed him to stop as he DOUG would not accept the job. DOUG entered the building flustered and disheveled to inform me the damage was extensive and would cost in excess of 20k to repair. I informed him the car had full coverage and the price would not be an issue, to which he responded, “We build million dollar vehicles here, we don’t have time for that.” I explained to DOUG I was at his establishment trying to give him my business, to which he responded, “And I’m telling you to go somewhere else with that.” Definitely not the service I would expect anywhere, much less at an establishment that builds “Million Dollar Vehicles.”
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August 2023 by Heather S.
Super impressed with their work. Brought my truck in thinking they'd for sure have to replace the truck bed because of the dents on the crease. They were able to pull dents and make my truck look brand new again. Super stoked! And got her back looking gooooood!!
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August 2023 by Julie H.
I had my truck fixed, a small dent, after having my accord fixed a couple times. It was very poor quality. They admitted they didn't use enough clear coat They don't back up their work after 7 years. The fix should last the life of the vehicle.
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July 2023 by Gerald S.
I've always heard great things about Reed's Auto Body. I was informed by many if you have a classic car that needs body work, Reed's is the place to take it to. My car was recently hit by an RV, so I immediately took it to Reeds to get an estimate on repairs. While an employee was collecting the photos of the damage DOUG informed him to stop as he DOUG would not accept the job. DOUG entered the building flustered and disheveled to inform me the damage was extensive and would cost in excess of 20k to repair. I informed him the car had full coverage and the price would not be an issue, to which he responded, "We build million dollar vehicles here, we don't have time for that." I explained to DOUG I was at his establishment trying to give him my business, to which he responded, "And I'm telling you to go somewhere else with that." Definitely not the service I would expect anywhere, much less at an establishment that builds "Million Dollar Vehicles."
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June 2023 by T C.
Matt the estimator was a total bully, rude and very disrespectful. He added things on my estimate that did not happen in the damaged area. As tried to point this out to him, he then said to me "well that's what it's gonna cost to fix your car, and then he said well, that's in in there because that's part of your damage, and when I tried to explain that was there prior and not part of this claim he told me "are you an estimatoe or do you know what you're doing? You're not an estimator if cars are you trying to tell me how to do my job? It was a very poor display of professionalism and the lack thereof, and I feel sorry for the owner, and I will be speaking what him directly.
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May 2023 by R Sherman
My son was passing thru and had an issue with his front bumper. Spoke with Todd and he was awesome. They did a quick repair and he was on his way within minutes. Big relief and very grateful for helping my son out on a moments notice! Thank you Todd!!Service: Body & Trim
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April 2023 by Brandon Keys
Nothing but awesome things to say about them. I was hit by another vehicle and they took care of everything for me, and got my truck fixed and back in a timely manner for what needed to be done. They also handled all the insurance paperwork and everything. Didn't have to lift a finger. So thank u guys. A++
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February 2023 by Metamorphosis Massage
So happy I took my friends recommendation! The staff were so expert, quick and considerate. A rare Jewel for auto needs !
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February 2023 by Donica Wilson
The only walk in for an estimate I could find. They were professional and very complete. The estimator explained things simply, but didnt seem to be assuming I knew nothing about vehicles either. I'd refer anyone who asked for auto body repairs.
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December 2022 by Judy K.
I can't say enough great things about Reed's autobody! When we got our car back, someone hit the passenger front door and it needed to be replaced, everything looked fantastic. You blended the paint beautifully and detailed my car inside and out which I wasn't expecting. You even cleaned the rims . It looks better than the day I bought my car. We had a slight issue with wind noise. You immediately had us bring it back and it was fixed within a couple of hours. You went above and beyond our expectations! I've already told a bunch of my friends how great you are. Thank you so much for the terrific work you did on my car. We highly recommend you.
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November 2022 by Cody Kitts
Told me it would cost $18,000-$20,000 to repaint my car a standard color. $1,200-$1,300 per panel.
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May 2022 by John C.
Had a 2011 Toyota Tacoma that was involved in a 2 mph bumper to bumper. These plastic bodies are so fragile. Insurance picked up about 2/3 of the cost with the deductible. Picked it up today (6 days earlier then estimated) and the front end looks awesome. They even fixed a couple of dings on the doors and repainted. I HIGHLY recommend these folks for auto body work. Great people who keep you informed and the work was beyond professional.
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December 2021 by Margo Johnston
We had a misfortunate accident involving a deer on our trip down the west coast to California. We were able to limp into Redding where we luckily found Reeds Autobody. We cannot say enough about them.Their genuine concern and professionalism immediately put our minds at ease. Thank you Reeds for saving the day!Service: Body & Trim
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February 2021 by David L
They did such a great job on my truck. I'm a really picky person and they went above and beyond my expectations. Literally the body work on my truck is perfect. I have a black ram with flakes in the paint and they matched the bumper and tail gate perfectly. They also had my truck detailed so when I picked it up it was even more clean then when I dropped it off. Also the quickness of the repair and the communication from the entire team. So happy with the service from Reeds! Thank you guys!
