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January 2024 by Charles S.
Called and had some shoes that needed polished, and they did it for me asap. Great service and job on the shoes. They even waterproof them!
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December 2023 by kris r
Have foot issues from military service the VA prescribed me orthotic shoes and insoles. I chose to use Shasta Boot, I have had amazing service from them in the past. I went in get fitted my feet haven’t felt so good in years. I highly recommend Shasta Boot, very professional and highly knowledgeable, plus they are a local business.
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October 2023 by Charlotte Swab
Owner fitted my husband with lace to toe Whites - after 20 years in fire a game changer in comfort for him. Great prompt in- house boot repair services.
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October 2023 by Antonette Allen
I have used them for shoe and boot repair for at least two decades. They're very nice and do a great job!
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October 2023 by T Tijerina
Fun,friendly staff, great work boots, and work clothing.
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August 2023 by Adrian R.
Shasta Boot Company is great! I have gone here for years. If you need new boots or old boots repaired this is the place to go. They also sell coats and work clothes. I bought a knife here a week ago but I cut my finger. Brian did tell me to be careful so I can't blame him. Honestly, good business to support!
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August 2023 by Tracey Walsh
Nice guys. Always busy. Left my item for 1 week to be repaired. Waited about an hour for them to finish when went to pick up. Decent repair.
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August 2023 by Jim Savage
Took two pairs of westco boots to these guys to repair and they did an awesome job, and pretty good price.
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August 2023 by Kyle Norton
I purchased some red wing boots noticed 3 days after purchase a miss stitch bothered me so they replaced no questions asked super nice thank you again Shasta Boot Company
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June 2023 by Sara B.
I brought my Birkenstocks in to repair the right shoe because my puppy had chewed the strap. I saw on the Birkenstock website that Shasta Boot Company is an authorized Birkenstock repair shop, so I thought they must do a good job (wrong). The guy that helped me was rude; first, he lectured me about how I shouldn't have let my puppy chew my shoe, then he refused to take the left shoe to use as a side guide or reference for cutting the strap (he said he was an expert at his craft and didn't need it). He said it'd be ready in about a week.A week and a half goes by and I hadn't heard anything, so I called and they said my shoe was ready. When I went in to pick it up, first of all the shoe was a mess- it had glue smudged all over the side, and the bottom of the shoe was bulged out. The same guy helped me- he was bragging about what a good job he did and how he had to purchase a new hide of white leather so it'd match. I tried on the shoe ad the strap was so small, I couldn't get my foot in (and clearly smaller than my still intact left shoe). He was mad that the strap was too small (but if he'd just taken the left shoe as reference, the strap probably wouldn't have been too small), but agreed to fix it. He still refused my other shoe to use as reference.Another week goes by, I go in and the strap is on, but uncut. The shoe is yet again, covered in glue and bulging on the bottom. He tells me to try it on and he'll cut it the right length. So he does, and FINALLY uses my other shoe as reference for where to put the buckle holes. He cut the strap straight across, so I asked if he could cut it diagonally to match the other side, the is upset him again. He was so frustrated that I still didn't like them and cut the strap so uneven. I was done at this point. Waste of money, I wish I'd just thrown them away and bought a new pair. Don't take your Birks here.
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June 2023 by charles Salmons
Went to check out the store. Asked if the sold tactical boots. Was informed that tactical boots aren't real boots. Tactical boots are good enough for our soldiers to fight and die in. But not a boot? Will never go back!
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May 2023 by Nicole Wallace
This is a good place to get your boots repaired. They are friendly and knowledgeable. Had some boots stretched and had the soles repaired in some others.
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April 2023 by Marlys W.
Shoe repair is becoming a lost art in our throwaway society. So happy I found this place! Great work!!
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February 2023 by Gabriel Horton
Don't get your boots resoled here. When they did my redwings they lost so much height on the arch that I could barely fit them on, and the boots were oversized to begin with. When I brought em back in the owner basically said it must have been my fault for storing em somewhere hot (I live in humboldt where my apartment is a constant 70 degrees, even in summer). They stretched the boots out but they still went from an 8 1/2 to 7 1/2 in the arch and toebox width so they're trash now.Good enough shop on every other front, but I can't give them a good rating when I spent 480 dollars there (the redwings, laces, footsoles and resole) and got 1 year of wear in return. Still would have been okay with the place if the owner just admitted he messed up and didn't blame me. I wasn't even bein rude to the guy.
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February 2023 by Waylon Rickford
Owner is friendly informative and handsome he does quality work to the eye for men's cowboy boots of old school cowboy boot fashion appeal ?
