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February 2024 by Christie shaw
Travis came to help me late this afternoon. We were very impressed with his skills and professionalism. He also had a great attitude and smile the whole time! Twin View has always been good to me, will keep calling them when needed. Thanks Travis!!!!
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December 2023 by Bobbi Brown
They are very friendly and helpful. I would definitely use their services in the future.
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October 2023 by Marge Rotta
I cannot express the appreciation and respect I have for Ken and his wife. They were more then generous with their time and understanding to my situation. They absolutely went above and beyond, with what I thought was going to be an impossible feat, for me and my kids to be able to over come our issue in this point in our lives. Their understanding and flexibility made it possible for me and my boy to stay living together and I am able to accept a job offer, which is going to change everything for us. Finally. They treated me as a neighbor, a friend, a community member, and most of all a equal human. Businesses in town should take a page or two from their book of morals and class they clearly demonstrate with every customer! I personally saw them interacting with a few and I'm sure this is their daily business vibe. I hope I can some day soon be able to express my gratitude tangibly.. until then I hope this review strikes humanity and common decency back into people in some amount. We need Twin View Towing and it's employees in Shasta County. They make it a better place, hands down!
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August 2023 by Kathy Bowling
An employee named Joel came to my rescue. I have a Suzuki Vitara and the tire mount is on the back of the car. Mine hadn't been removed in a LONG time and was VERY stuck. Joel kept at it, must have been 15 - 20 minutes to get it off. He worked so hard in the Redding sun. But he got the job done with a smile. Great service is one thing, but courtesy gets the customer recommendations. THANK YOU JOEL!Service: Tire change
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August 2023 by Orion K
I blew a piston rod and called Twin View. They picked up on the first ring and Travis showed up within five minutes. That means a lot to me. My car is back in my garage and the whole process took maybe 30 minutes, including cleaning up the oil spill.Nobody enjoys the ordeal of getting their car towed. The first towing company I called kept putting me on hold and eventually estimated an hour and a half wait time. I declined that nonsense and called Twin View instead, and I'm glad I did, otherwise I'd still be out there waiting. Thank you Travis, and thank you Twin View Towing for running a serious business.Service: Car towing
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August 2023 by Jeanette Reed
Don was not only my hero last night after hitting a deer, he was my hero today by picking me and my car up. He very professional, easy to talk to because I was quite upset because this hitting a deer thing is new to me since I come from so cal. Thanks Don for your professionalism. You the best!!! Keep up the great job you do
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July 2023 by Jae Lee
I had a flat tire! Keith from Twin View Towing came out within 30 minutes on a really hot morning to fix it. He did a great job, putting on the spare, telling my what caused the flat and even that my rim would not fit the spare so to give it to the tire repair place to put on the fixed tire! He was friendly and quick!Service: Tire change
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July 2023 by Bryan Turner
Just had Keith from Twinview towing.tow my vehicle.He was very fast & knowledgeable,and kind made my vehicle hassle, not as bad.THANKS KEITH
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July 2023 by John Castillo
The owners were so nice, staff was professional. Will only call Twin View Towing from now on :)Service: Car towing
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July 2023 by Kaitlyn Edwards
Twin view towing will be my go to if I need another tow. They came very fast, and loaded my car up fast. He made light in a hard time. I appreciate the service.Service: Car towing
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June 2023 by Vanessa Cartwright
Called on a holiday and they were there within 20-25 minutes! Very affordable if you are paying out of pocket. Also, I didn’t have to wait on hold when I initially called them. Very kind staff definitely recommend calling them first.Service: Car towing
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May 2023 by Dylan Andersen
This morning I had a blow out and needed a tow to a tire shop. Twin View was dispatched through my insurance. The gentleman arrived 40 minutes sooner than the estimated arrival time, which was AWESOME! He was very polite, kind, and professional. He had my car loaded and dropped off at the tire shop in under 10 minutes. Fantastic service. He made my day simple and easy. Thank you!Service: Car towing
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March 2023 by Gretchen L
I wish I could give Twin View Towing more than 5 stars. They earned ALL the stars today! My mom was in Redding for the day and had to be home by evening. As she's heading out of town towards home, she gets a flat tire. Not just a flat tire, but hit a curb, and trashed her tire. This happened shortly after 5:00. Go figure. She tells me she's called her insurance and they have ordered a tow truck. I head off to go wait with her, thinking of course it's going to take a while and I don't want her to be alone. By the time I get to her about ten minutes later, Travis from Twin View Towing is already there! What!?At this time, we're looking at close to 5:30. Tire can't be fixed, and needed to be replaced. I call my guys at our local tire place, but they close at 6:00. I tell mom I really don't think that is going to happen, it takes too long to load the car and do everything they need to do to get there in time. It's not likely we're getting tires replaced today.Today, Travis proved me wrong. He had mom's car loaded and had us to the tire shop by 6:00. He did everything he could to help, and showed what excellent, customer-focused service looks like.I am so grateful, and will forever refer Travis and Twin View Towing!Service: Car towing
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March 2023 by Nichole Horn
They have awesome prices and are very very nice. Very helpfulService: Local hauling
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December 2022 by Diego T.
Ask them to write a report on your car ( EVERY TIME) , you'll see why. Car broke down for alternator problems,my insurance called Twin View Towing, they came out with an under lift , the driver hit the bumper twice with the yoke before he could get the car hooked. After the driver adjusted the the aim and finally got the car hooked , the liquid of the radiator starting coming out. The driver was rude to my wife and father-in-law ( that was trying to talk to him with his broken english) , he was lucky I wasn't there !! Now we are dealing with the insurance , THERE IS NO REPORT DONE. So ...no report no damage, they knew not to write it so there is no paper trail, you should be ashamed of yourself !! We will talk to you soon, you guys are dealing with a guy full of tenacity, I will came after you. BY THE WAY GO TO J & L TOWING they are a 5 Star Review Company ( this is a review I wrote 2 month ago ) My car was towed after being rear ended. When we needed to pick up our belonging we apprehended that the car was parked in a car yard in Cottonwood ( 17 miles from Redding ). I expressed them that i expected the car to be in Redding since the tow driver assured me of that. J&L went an extra miles and sent one of their employees to collect our belongings , they calle me whe they were collecting and they deliver it to my business,I can not say more good words. They know about customer service. Thanks
