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March 2024 by Sherri B.
This pharmacy... I get they are busy but they also seem to hate their clients- she short haired older woman is simply awful. My mom got discharged from hospital at 1:00, waited until 5:30 because I've already had bad experiences and knew it would likely not be ready. My turn... walk up and tell what I'm there for and she said with disdain"not ready, we close in 10 minutes " I said "well that won't work, she needs them tonight" had them 5 minutes later. My question is this. If they can, why don't they? They were sending people away who needed medicine! Why not smile, and work a little faster?!
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March 2024 by Natalie T.
Horrible customer service. The lines are so long, and often will send you away because they haven't filled an order when the app has said it's filled. We have had such rude service from window workers in the drive-thru as well.
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February 2024 by Marlaya Smith
It shouldn’t take 50 years to get a prescription that took me 2 minutes to call in. The ladies in there move slow and never know what’s going on
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February 2024 by Me2 you
The people that work in the pharmacy are the most unprofessional bunch I’ve ever dealt with. I know it’s probably not a very rewarding job but if you don’t like dealing with customers then please go flip burgers at McDonald’s. I’m sure it starts with the pharmacy manager because he is the rudest guy. I’m talking about the little oriental guy with a little man complex.
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February 2024 by ismael perez
I’m not surprised by looking at all the one stars below me… Didn’t read any of it but if you’re looking to get your prescriptions filled, go somewhere else all these women do is complain even more importantly, you’re dealing with a long line and all they have to say is that they are understaffed…. So you don’t mind wasting some years of your time this way you will never get back by all means but if your time is more important to you as it is for me, I would avoid this place like the plague….
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February 2024 by Jodi Mcalpin
If I could give a negative star I would. Always short staffed. Always a 30 minute wait. And staff hate their job.
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January 2024 by xLUNAx -vlogs-
Every time I call this Walgreens, the person on the other end is incredibly rude. I’m switching to a different pharmacy because of this. They used to care about friendliness and customer service. I don’t think you can even train the woman who answered the phone to be polite. They are very rude and don’t ever seem to know what they are doing. I called another pharmacy, and the friendliness and customer service was on point. This alone tells you everything you need to know about the way this Walgreens is managed.
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December 2023 by R. Scott
Drove over at 9:00 PM on Friday 11/28/23 after being released from emergency room and needed help finding a medicine I desperately needed. I'm a senior. Was weak and barely able to walk, I went to 4 different employees in all and every single one of them acted like they were not only unhappy to be there, but also as though I was putting them out to show me where I could find the medicine, and pointed to the back of the store. Rude, unhappy and couldn't spare a smile for either of the three customers in the store. Needless to say I'll NEVER go back. Totally unacceptable behavior. Pharmacy useless, closed at 9:00 sharp. They should change the name to WORTHLESS to match their employee's performance.
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December 2023 by Rita Scott
Drove over at 9:00 PM on Friday 11/28/23 after being released from emergency room and needed help finding a medicine I desperately needed. I'm a senior. Was weak and barely able to walk, I went to 4 different employees in all and every single one of them acted like they were not only unhappy to be there, but also as though I was putting them out to show me where I could find the medicine, and pointed to the back of the store. Rude, unhappy and couldn't spare a smile for either of the three customers in the store. Needless to say I'll NEVER go back. Totally unacceptable behavior. Pharmacy useless, closed at 9:00 sharp. They should change the name to WORTHLESS to match their employee's performance.
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November 2023 by Stephanie
The website is off compared to telephone system. I'm in a bad flare up and out of my meds longer than usual and in bed....please get it together I'm suffering at home while you all take your time trying to get more money from ppl. Get on same page with it things might go smoother.
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July 2023 by Chris J.
This place is horrible. Takes 10-20 mins per car at the pharmacy drive through. Consistent bad service! Never coming back here. Many other options close or online.
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June 2023 by Karina R.
Manager is extremely rude. Did not let my boyfriend and i purchase what we needed. There is no clear policy on item limits and she only let us purchase so many. Stated we were all in the same house etc. We live separate not sure why she assumed ? We also have separate numbers etc, we just had all items in 1 cart. Not a coupon friendly store.
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June 2023 by Justina Symmes
They’ve told me for two days straight now that I could get my prescription. I’ve been on hold two hours. Last two times I have been in it hasn’t gotten filled.
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May 2023 by Jacob P.
This has always been my pharmacy of choice. The service here is gone drastically downhill. I understand that it may be hard to find help, but as a company they need to do whatever it takes to fix the issue. I have tried to call them twice today and have been on hold for over 45 minutes each time. Whenever I go into the store to use the pharmacy the wait is ridiculous and it's worse in the drive through. I will say the staff is always polite and appear to be working as fast as they can; however, they are not able to keep up. I will most likely be transferring my business elsewhere if I can find anyone else not facing the same issues.
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May 2023 by Richard F.
The pharmacy is complete crap and incompetent. The had my prescription for 10 days and was never filled! It is for stage 4 COPD. They dont even have to count pills!! Or mix anything!!. I called them and the rude SOB flat said if you dont call you wont be at the top of the list then disconnected me. If they are tgat short handed..then they need to arrange for other pharmacys to take the accounts and shut down. My ability to breath is dependant on these meds and this is how they treat people?? If you have a choice of pharmacies...go ANYWHERE ELSE! Ignorance reins supreme at Cypress WALGREENS