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February 2024 by David Eide
Nice place always busy everyone likes to bank here I used to years ago I was with a family member the other day
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November 2023 by charisma k.
i called customer service because i couldn't access my card ( the only money i have) because of "maintenance " that i was not notified of( which also lasted from 9pm -6pm the next day ) waited for 20 min got hung up on called again got tossed to someone who wasent even the right department, -10/10 fucking ridiculous. they couldn't even turn my card on from their end. DONT BANK HERE
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September 2023 by Jessica Godare
Went to talk to them about getting a mortgage in Eureka California but they have no mortgage banker. The closest is 200 miles away. This is why people are closing their accounts.
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July 2023 by Cindy Wade
There is very little wait time. My needs are always met quickly. The staff is very knowledgeable.
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May 2023 by Pastor Bell
My Bank , Great Crew Great ServiceThey Work With Patient And With Excellent, Show Some Deep ❤️ toWELLS Fargo Bank .
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April 2023 by Kali Cochran
The lack of bankers is ridiculous. I walked in to open an acct for my son and there is only one banker and they had appointments. If thr bankers is going to be booked with appts it seems like there should be more bankers available at the branch. I have banked with Wells Fargo for years and have never experienced the lack of help and lack of bankers previously.
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April 2023 by kitt murrison
Have tried to call 3 branches including this one 3 times to ask a simple question...never have been able to get a person
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March 2023 by Katie and Kyle Cox
My recent encounter with Wells Fargo at the Pine Street location left me asking “how do I close my account?”. I’ll be researching other banks & then promptly closing my accounts.
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February 2023 by Katie Cox
My recent encounter with Wells Fargo at the Pine Street location left me asking “how do I close my account?”. I’ll be researching other banks & then promptly closing my accounts.
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September 2022 by Josh Carey
They need to hire more people. I need to see a banker maybe once a decade at the most. I checked the appointment windows and nothing would work with my schedule. Figured walk in's would be fine. it was not fine. They had 4 tellers, 1 supervisor and 1 banker. I was not able to see the banker they were pretty much full all week. Wells Fargo has let me down so much over the last 13 years but this was the last time. I went to a local credit union who had 2 tellers and 3 bankers and a supervisor working and started a new account. They probably will complain about being short staffed and then try to low ball every applicant.
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July 2022 by Mark D.
Smooth
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March 2022 by Sallee H.
I sat in the Cypress branch waiting for them to provide an emergency wire for me. I finally was fed up and called Pine Street branch. Abdu answered the phone immediately and gave me the green light to come down The drive over took longer than the time to do the wire Abdu Reda went above and beyond to save the day
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November 2021 by Michael Schulman
Good experience with manager and staff
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September 2021 by S H
Lots of perks, but exactly what you expect from a big corporation....horrible customer service. It always takes a long time to get help and when you have an issue no one wants to deal with you. Can't wait until I don't need the perks anymore so I can go to a credit union.
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August 2021 by Nina Garcia
Bank of choice. My family has been with them for years
