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October 2023 by Delilah Bricker Realtor
Today I walked in, hoping I could get links taken off my watch along with two bracelets. The jeweler was kind enough to say he could do it and I was told it would be a $15 charge for each. However, the jeweler was so kind and generous, and told the attendant to tell me that it was free of charge!! It’s not too often that you get service like this anymore!! These are the kind of gestures that are so deserving of a great review and future referrals! Good service, quality jewelry, it’s just overall the best of the best! A little gem in downtown, Redlands! Thank you so much for your kindness today.
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September 2023 by Joy Faust
I needed to have a piece of jewelry altered so that it would fit and I wasn't sure where I could get it done. I called Emerson Jewelry and spoke with Annaliese who was very understanding and willing to take the extra steps to find what was needed. My jewelry was even more beautiful then I expected it could become and I am eternally grateful to Annaliese as well as the jeweler who completed the work. Thank you Annaliese and Emerson Jewelry for brightening a cloudy day.
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August 2023 by Benzeel (BaldPipeSmoker)
Bought an engagement ring back in December, and wedding bands recently. The experience has been so smooth. I want to give a shout out to Kim. She is so friendly and helpful. There was an issue with some of the stones on the engagement ring and she took care of it. I can't recommend this store enough!
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July 2023 by Irene Saldana
We went to Emerson to find a piece of jewelry for our daughter’s graduation. Amanda greeted us and showed us around. She was very kind and we found the perfect gift. She contacted me through out the few weeks to let us know about our piece and the arrival. Excellent Customer service all the way through. We will definitely be going back for more jewelry because of Amanda!
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July 2023 by Amy Hawkins
My sister-in-law and I went to Emerson’s to get the estimated value of some jewelry. Paul looked at each piece thoroughly and gave us an approximate value. He also gave us a tour of his jewelry making equipment and explained the process. His creativity and passion for making jewelry was evident as he explained the process to us. We spent an hour or two with him and he didn’t charge us for the experience. I highly recommend Emerson’s for your future jewelry purchases or even better have a unique piece of jewelry designed and made by them.
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July 2023 by Heather
Kim is amazing!! She along with Paul Jr and Kyle helped my husband and I recreate my wedding ring set that I had lost. It is now the 2.0 version of the original! Kim was so patient and kind getting everything just perfect! Thank you all so much! I love my new ring set!!
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June 2023 by Clinton Riddle
As is tradition, I wait until the last minute to make or buy a present. Emerson’s Jewelry helped me make a quick and thoughtful decision on some gold earrings with my birthstone on the back so that she can “keep me close” to her. I honestly Thought it was a long shot but the wife told me that this was the best gift I had ever given her. I’ve been here for a custom necklace as well which they are excellent craftsmen at.
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May 2023 by Nathan K.
Sierra did an amazing job in helping us find the best setting for our engagement ring. She even went as far as to give me her personal phone # so I could get in touch with her after-hours. Even though it is a little pricier than other competitor shops, the customer service is what elevates this business above the rest. I'll be giving them my business again in the future!
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May 2023 by Gil Hugo
Great Jewelry store. My second time going in and won’t be my last. The first time I went in they resized my late fathers ring for me. The did a fantastic job. The second time they made two bracelets out of an old chain I had. They turned out great, they look brand new. I highly recommend Emerson’s. Very trust worthy.
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May 2023 by Leslie Irish
Love my vintage style ring. I was looking to duplicate a family heirloom. I was pleased with the selection and the service and feel I could wholeheartedly recommend Emerson to anyone without reservation. Give them a try.
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April 2023 by Paula Ready
The staff is warm, welcoming and knowledgeable. They sized my ring down two sizes. It fits beautifully and was so shiny and sparkly when they returned it!! I will definitely use their services again.
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April 2023 by RoxyThe V.
A local family owned and operated quality jeweler, Emerson's is the place I trust with all my jewelry needs. In addition to amazing custom work, they also do excellent repair for both fine jewelry and silver, cleaning, and even buy old gold and fine jewelry. All their repair work is done in-house and never leaves the premises, another reason I trust them with my most precious heirloom pieces. I can't recommend Emerson's enough!
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April 2023 by Linda Sevison
A family member had recently passed away, and we needed to determine if the jewelry they previously owned was fine jewelry or costume jewelry. Paul was great to work with, and did not make me feel rushed. He was able to quickly determine the types of jewelry we had brought in so that we could make decisions on distribution of the jewelry. Everyone in the store was friendly and outgoing, and made me feel very comfortable. If I was looking to purchase jewelry, this is definitely the store I would visit.
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March 2023 by Ash Millie
I had the most wonderful experience at Emerson Fine Jewelry. Everyone was so knowledgeable, friendly, and very family oriented. I truly felt taken care of with the best services available from personalizing my wedding ring to accessorizing for my wedding. They have a beautiful and high quality jewelry selection and very friendly to work with. I would highly recommend to anyone to check-out their store!
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March 2023 by Heidi Renee
I went to Emerson with a friend who was picking up her bridal rings that were being cleaned before her wedding. The service itself was wonderful, with great staff and a quick turn around. What stood out to me the most however was the amazing stock of jewelry they had - I wanted every single item in that store! If you’re in the area, it’s worth stopping by to gaze around the store.
