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November 2023 by Ty M.
I visited the store on three separate occasions, 11/7/23 thru 11/9/23, as the project I was working on required that I continually self-edit mistakes I made in the process - as well as having them laminated several times. Nicole's precision in getting the mock-up to perfectly fit the page, wrinkle-free lamination and perfect edge-trimming ability, was beyond incredible. To be fair, everyone in this office is spectacular in terms of their specific skill sets, customer service and professionalism. Please give Queen Nicole and her Royal Court sizeable raises and as much vacation time as they desire!! :) :) :)
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November 2023 by Sharon Ballardo
Very friendly and knowledgeable staff. The store is clean and tidy.
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May 2023 by Ileana A.
Amir had great customer service and was extremely helpful. He made me feel like a valued customer. Thank you!
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April 2023 by Marci A.
I worked with the store manager to ship some documents abroad and she was very helpful as she informed me details of delivery and gave me two different types of staplers to try out. Interaction was swift and easy. I would come here again even though it's a little further. Heads up for anyone needing to print, UPS in Loma Linda is 0.25 cents per B&W page as for here, it's 0.19 cents.
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April 2023 by Beth L.
I came into this FedEx with 12 packages to mail for a tradeshow, and I could not be happier with the service they provided. The nice young man who helped me was Curtis helpful and really made my experience a great one. I don't know his name but he was so nice and so helpful and I was getting out of there in less than 10 minutes. This is what customer service is supposed to be about kudos to management for this FedEx.
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January 2023 by Selfcareby A.
Off the bat, you can tell the women over the phone was not interested in helping. Everything I asked, I was directed to do online, in other words do it yourself so I can have my job as easy as possible. I was looking to print 4 items that could've been quick and easy but you could tell minimal assistance was wanted to be given. I live in Redlands & would rather all the way to chino were the customer service is 1,000 times better. Oh and if I didn't do it online, I'd be charged a rushed fee lol for 4 pages?
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November 2022 by Corina M.
This is my #1 go-to FedEx always! Every single time I go, I have a great experience. The staff is always welcoming and helpful; I feel as though they truly go above and beyond for their customers. Whenever I have questions about a product or a shipment, they right away have an answer that's delivered with an awesome attitude. I absolutely love this location, thanks guys!
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August 2022 by Jeff Dietrich
It’s convenient for me since I live in Redlands. Every time I’ve been in the help have been very helpful.
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August 2022 by Brianna R.
Linolyn and the other staff were SO friendly and helpful. I am autistic and she (and the others) were so patient with me and showed me how to use the copier and showed me how to use the reloadable fedex card for next time!
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June 2022 by LaNesha K.
Apparently I'm not a Lone Ranger in my conclusion of this staffing team. I felt like the counter was hot lava and they all were striving to stay away.
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June 2022 by Nicole McCartney
Closed at 430 pm on a Monday. Waste of time.
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April 2022 by Jessica P.
If you want nice, prompt, reliable, and workers who actually do there job do not go here they just don't care and why work some place if you hate your work and life so much to do a job that you love it will help your mental health
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February 2022 by Marilyn K.
I cannot recommend this facility for passport photos. When my husband and I went to have pictures taken in order to renew our passports, the photos turned out very poorly. Because of the angle the photographer used, we ended up looking like space aliens--completely unrecognizable. I asked the young woman to take my picture again and I thought the second picture looked much better, but she refused to print it out because she said it did not meet passport requirements. I ended up going somewhere else for a second photo, but my husband ended up using the picture from Fed Ex. Not only does he look strange in the picture, but when the passport came back his picture had a very poor quality. It looked washed out and yellow. Admittedly, passport photos are not that big of a deal (like a driver's license photo--no one expects them to be great); however, when you are paying $15 for two tiny pictures it would be nice if they bore some resemblance to the person.
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January 2022 by Kelsie A.
I want to start off by saying I never leave negative reviews. That's not some thing I do, but I was honestly shocked at how the situation played out. I went into ship a package back to the place where it came from and the guy who assisted me put the shipping label on the box for me and told me "great everything's OK you're good to go." Next thing you know that package ends up on my doorstep two days later. So I called in and get a person who I believe is named Melissa, and she is so completely rude and disrespectful I was shocked. I did not come at her in any negative way, I simply said "What do I do" and she abruptly put me on hold, kept cutting me off, and basically told me it was my fault. THEY put the label on the box. THEY ripped off that label. Next, she abruptly transfers me to someone who then put me on hold and HANGS UP on me. I called back and I get Melissa yet again and she then transfers me saying "oh they have to handle it". In the end, they basically told me that it was my fault, I would have to pay for shipping, and they couldn't help me. Do not waste your time with these people. She was so incredibly disrespectful; I would never ever talk to anybody the way that they spoke to me and I too, work in customer service.
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December 2021 by Natural I.
I've been to this store many times this place is the best the crew is always on point I'm in and out so fast Melinda,Nayeli,carlos,romy are the best. As I read all the reviews of these whiney people not getting there way these worker at this place are always the fastest ive never had a problem with them as I read these reviews all these nothing but Karen's