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February 2024 by Jovon D.
if I could make it 0 stars I would. they can't even answer the damn phone after calling 5 times
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February 2024 by Anahi P.
My boyfriend and I stopped by to see what new item they had and as soon as we entered the store we were greeted with a warm Hello. Gabriel helped us out and he was such a wealth of information and made for an enjoyable shopping experience.
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January 2024 by Roy Ayala
Bought the PlayStation 5 Spiderman edition ??
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January 2024 by Damond Taylor
I guess they close when they feel like it got here at 940 and it was closed
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December 2023 by MARIO THOMPSON
This GameStop rocks with five stars, because they always help me find a used copy that is hard to find and they take the time to really look. They also will educate me on the pros and cons and I really appreciate that. Not to mention they keep so much cool stuff in the storeand they seem to care about the customer
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December 2023 by Weston W.
Good priced games. Good customer service. Would recommend to anyone to is looking to start gaming.
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November 2023 by Arturo Mendoza
Would've had 5 stars but they don't have penny sleeves stocked, like ever. I've been here 3 times and never any penny sleeves. Also apparently only the games stop that doesn't price match. Put me in a Mexican OT mood.
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November 2023 by Jelejima H.
They gave me a game of gta Sanandreas and there is a chip part of it And I got mad because I paid 25 dollars for that game
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October 2023 by Net A.
Late post! Spending time with Grandkids who had so much fun spending their birthday monies !!! LOL!! We were warmly welcomed by Sergio and he was very patient answering all the grandkids' inquiries. After making all their purchases they were already talking about coming back to the store !
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September 2023 by Leo Ruedas
Awesome customer service but please update your Sunday hours.
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August 2023 by Brad E.
Gabriel had great customer service and helped me purchase a new controller for my Xbox
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August 2023 by Adrian C
Excellent staff. Always helpful and knowledgeable ?
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July 2023 by Johan J.
Staff here has the worst customer service and will never apologize for any inconvenience they cause to their customers. It all started with couple pre-orders I made for funko pops last year that I never received a call for when it released and they got them in stock, so I ended up missing out on it and had to get a refund. Should've learned my lesson then and stayed away, but decided to give them another chance recently and preordered again in March for another funko pop that was to be released around July. Fast forward to near end of July and having forgotten about it, I realized I never got the call AGAIN. So I dropped by the shop to ask them about it and the first thing I notice on the pop shelf is the pop I want (one left) that's ripped and banged up. When I ask them about it they simply claim they've called everyone on the list and left a voicemail in a aggressive manner and without any apologies. So I ask for a simple refund and the employee (Demetri) that was helping me gets the manager (Nestor) telling me he can't refund my money and that he can only give me store credit since to much time has passed since the pop has been released. So basically, the manager tells me the same thing that he personally called everyone and overall insinuates that it's my fault for not receiving his call, doesn't apologize once for what has happened, and tells me off to deal it with customer service for a refund. If you want poor customer service, miss out on your preorders, and get your money stolen, go here by all means. If not, STAY AWAY from this GameStop location. At the end of the day I know it's just a toy but from a customer's perspective, it's the principle.
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July 2023 by Rosie B.
Kalib had awesome customer service and was able to answer any question we had! We got $150 headphones and the new Diablo thanks to his referral!
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July 2023 by John's Reviews and More
Its a scam, if you try selling a game there they will undercut you by $15-$20+ and will not take consoles if they have extra storage. I traded a couple of games for a new one and they claimed it was a "brand new" game but sold it to me in a pre owned box.